Caliber - Raleigh - New Bern Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly staff
My Experience - 5.0/5.0 -
Excellent communication and customer service throughout the process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication throughout the process and wonderful customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was a wonderful experience having my vehicle in the hands of Caliber Collision. They kept me updated every step of the way, were quick to answer questions and pleasant through out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job. Makes me feel like when I first got it
Customer Service - 5.0/5.0 -
I'm very satisfied with the work done on my car. It gives me the same feeling like when I first got it m. Thank you Caliber Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Kim was fantastic
Customer Service - 5.0/5.0 -
Excellent service...kim was fantastic
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would definitely not recommend this location.
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0 -
I got very few updates. I finally started calling after the first week to try to get an estimated time of completion. The time kept increasing. It was one day short of 3 weeks.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
The staff kept me informed.
Likely to Recommend - 5.0/5.0 -
Anytime
Repair Quality - 5.0/5.0 -
Excellent.
Customer Service - 5.0/5.0 -
I'm very satisfying.
Returned Clean
My Experience - 5.0/5.0 -
They were very professional and showed great customer service. This is the second time some work was done by yall and I will continue to bring my car's to you guys ❤️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Quality of work was very poor
Customer Service - 0.5/5.0 -
Car repair were not done up to standard. Hood and bumper were misaligned, headlight was misaligned a visible gap. Also lost my key. Communication has been horrible. My car has been there for 3 weeks still not fixed.
Returned Clean
My Experience - 5.0/5.0 -
Great communication and timely repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish i was updated almost daily. I will use Calbier Collison for all my repair needs. Davon was super nice and easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Was ready faster than expected and looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new and I was continuously updated every step of the way. Wonderful service!
Customer Service - 5.0/5.0 -
Customer service was amazing from start to finish! I always knew exactly where my car was in the process and how things were going; great communication!
Returned Clean
My Experience - 5.0/5.0 -
The staff were exceptionally nice and worked with me to get an insurance issue fixed. They were patient and understanding and a delight to work with. The job also looks wonderful! 10 out of 10 I’d use your company again!
Likely to Recommend - 5.0/5.0 -
Absolutely…I would wholeheartedly recommend your company. I have a few dings I need to get out and I plan on taking it right back to them to complete that work!
Repair Quality - 5.0/5.0 -
The staff were so, so patient and kind and helped me work through a few issues with my insurance. All of them were just super nice!
Customer Service - 5.0/5.0 -
See previous comment! 🩵
Returned Clean
My Experience - 5.0/5.0 -
Staff was very informative and kept me updated
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great service and communication
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service along with great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service