Caliber - Raleigh - Paragon
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great friendly service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
First class service from the time of estimate till time of pick up of completed work. Emily was great. I appreciated being updated every step of the way.
Likely to Recommend - 5.0/5.0 -
The only shop I’d ever use
Repair Quality - 5.0/5.0 -
Excellent customer service & repair was on time & completed perfectly!!
Customer Service - 5.0/5.0 -
Excellent communication throughout process
Returned Clean
Likely to Recommend - 5.0/5.0 -
Of course since they were the only Porsche certified body repair in the area.
Repair Quality - 5.0/5.0 -
They repair my 2017 Porsche Panamera back to its original look, considering it was amethyst, which I thought would be impossible. I’m very pleased with the work they did.
Customer Service - 5.0/5.0 -
They continually kept me in the loop of things.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Straightforward process and excellent communication. Working with Emily was a breeze. 10/10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Eric keep me informed during the entire process, office staff was great too. Everyone was friendly and professional
Likely to Recommend - 5.0/5.0 -
Yes and yes
Repair Quality - 5.0/5.0 -
eric, was great as well as the estimator and office staff, all were friendly courteous and keep me well informed during the repair
Customer Service - 5.0/5.0 -
Eric and staff were great !!!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Eric provided great customer service. He explained the process of repairing our car and dealing with the insurance company. He beat his estimated time for repairs by several days, delighting my wife who refused to drive the rental. A+ service overall.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I recently had my vehicle repaired by Joey and the team at Caliber Collision, and the experience exceeded my expectations from start to finish. The quality of the work was outstanding. The repairs were flawless, the paint match was perfect, and the vehicle was returned looking as good as new. It’s clear they take pride in their craftsmanship and pay close attention to detail. What really stood out was their transparency throughout the entire process. They explained the repair plan clearly, kept me updated at every stage, and made sure I understood timelines and costs. There were no surprises — just honest communication and straightforward answers. The turnaround time was also impressive. They worked efficiently without cutting corners, and my vehicle was completed right when they said it would be. The entire team was professional, organized, and easy to work with. If you’re looking for high-quality repairs, clear communication, and prompt service, I would absolutely recommend Caliber Collision.