Caliber - Raleigh - Paragon
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Very courteous. Great work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Marc Lando was very nice and thorough with us. While my car was at the shop it got a door ding. Marc was quick to set us up to get it fixed right away.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0 -
No one ever called to update on timing - I called repeatedly. I was told the car would be ready on a Friday. When I called back on Monday to confirm a Wednesday pickup, it was not done (but no one had called). When I arrived on Wendsday, it was not ready for another hour. Very frustrating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I might only because Melanie is great! She was very helpful to me but I feel I will only send people there if Rick isn't helping them.
Repair Quality - 4.0/5.0 -
The door shuts funny now they did the repair. The paint has an " orange peel" effect that the original paint job does not have.
Customer Service - 2.0/5.0 -
I was originally told my car would be done on Tuesday, It was not ready until Thursday. This is fine, I understand things come up but the communication of the status of my vehicle and why it was taking longer than expected was never communicated to me. I had to call multiple times to get answers. Poor explanation of why my bill went up over $1000 that the estimate and no phone call to tell me that this was the case. Very poor communication to clients!!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber was incredibly accommodating, professional and attentive all while taking great care of my car by providing top notch repairs. Thank you!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nice people and excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Night and day from other body shop where my car was first serviced. 2day turn around was awesome. Work was awesome. I called and spoke to Korrina and it was literally when everything changed. She was so positive and helpful and full of information. She remains a bright spot in the entire experience. Thanks guys for a great job and Korrina for making it so easy.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
My bumper on right and left had gaps left open i was told that they need to be adjusted this was on pick up day.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Did not receive updates on car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was an excellent job well done