Caliber - Rancho Cordova

4.8 (4,267reviews)
96%
11230 Trade Center Drive,  Rancho Cordova,  CA  95742

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (4,267)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including regular text and call updates throughout the repair process. Timeliness is a strong suit, with numerous customers reporting early completions. Customers also appreciated the complimentary interior and exterior cleaning as a pleasant surprise. A few customers noted areas for improvement, specifically around inconsistent communication and delays in estimated completion times, as well as occasional quality concerns with paint work.
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"... transparent. And even better when I picked up my vehicle, not only was it fixed, but they cleaned the entire inside and washed the outside of my vehicle and added shiner ..." Read more
"There were imperfections in the paint. So much so that they would, we're going to have to put it back in production ..." Read more
"... the team kept me informed every step of the way. Everyone was professional, efficient, and clearly cared about providing great customer service. The expedited turnaround ..." Read more
"... for the estimate everybody was more than helpful. Friendly and did a wonderful job with the repair as they always do. I would highly recommend to somebody who's in need ..." Read more
"My vehicle was returned to me a week before it was originally estimated."
"... estimated completion date of the 19th on the 11th, but the team was able to complete the repairs by the 13th, which was greatly appreciated. The communication throughout ..." Read more
"Repairs took 10 days longer than originally quoted which led to an increase in out of pocket expenses for rental."
"... of the repairs any added cost that were required. They completed the work ahead of schedule, and I was very pleased with their service." Read more
"... Caliber Collisions estimated time frame, but when the time of completion is pushed back 3 or 4 times and I have to be the one to call and confirm these longer repair ..." Read more

My Experience

I know I left the car a bit of a mess when I dropped it off. Not only does it look washed, they vacuumed the inside, and I wouldn't have put it past them to have cleaned the carpets a bit. Even with delays, they managed to get it done the day they said it would, and Becky did her best to keep me updated, regardless of my phone doing the most to ensure I only noticed her call after she'd already left a voicemail.

My Experience

Thanks to Matt and the team for quickly repairing my vehicle from a previous shops work. He and the team where thorough and also provided a drop off and pick that made the process way easier.

My Experience

Repair done earlier than estimated.

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Returned Clean

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I’ve gone through caliber collision with a previous accident years back and I’m still just as satisfied as I was at that time. They took care of all my problems. They made the car very safe and secure replacing all the parts necessary to get it back on the road safely.

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Becky was awesome. She took care of everything for me as soon as I handed her the keys. Made the process very easy and comfortable. Very respectful, professional and genuine with her customer service. The way my vehicle turned out feels like I’m driving a new truck couldn’t be happier with the service I received. The text and the team at caliber collision our top notch! Becky deserves a promotion and he raise please give her that for me. She works very hard and I can tell she cares about her job and clients!

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My Experience

Everyone was so nice and the work was great. My car was done way faster that I expected and the work done on it looks great

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My Experience

Becky did a great job of keeping me informed on the progress of the work on my car. The car looks good as new.

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Car looks like new.

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Becky did a great job keeping me informed. The car looks like new.

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They did a great job on the repairs. The car looks new and they got the car back to us in record time. They were easy to work with and I will definitely go back again if in the future there is a need.

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Returned Clean

My Experience

Big thanks you to the team at Caliber Collision in Rancho Cordova. They took excellent care of my Toyota Tacoma and fixed everything that needed to be done.They really take care of their clients Special thanks to Rebecca and the staff for the getting my truck back in good shape. I appreciate you all.

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Returned Clean

My Experience

Very friendly and great work.

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Caliber Colision and Alexander the tech working on my car did a fantastic job. They kept me updated through the process and even finished my vehicles repairs MUCH sooner than anticipated. I am very satisfied with my repairs.

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Returned Clean

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