Caliber - Redwood City - North

4.8 (1,998reviews)

97%

(650) 365-4333

1800 Industrial Way, Redwood City, CA 94063

97%

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1800 Industrial Way
Redwood City, CA 94063

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Get an AI powered repair cost prediction

Instant Estimate

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About Caliber - Redwood City - North

See Photos

1800 Industrial Way
Redwood City, CA 94063

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (1,998)

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Rating

1,696 Customers Rated

5 Stars

71.4% Complete

(1426)
4 Stars

9% Complete

(179)
3 Stars

1.8% Complete

(36)
2 Stars

1.1% Complete

(21)
1 Star

0.6% Complete

(11)
< 1 Star

1.2% Complete

(23)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, professionalism, and friendly staff. Repair work was frequently described as excellent, with many noting their vehicles looked brand new upon return. Timeliness was a standout highlight, with numerous customers reporting their cars were completed ahead of schedule. Communication was widely celebrated, with customers appreciating regular text, phone, and email updates throughout the repair process. The seamless coordination with insurance and rental car services was also appreciated. A few customers noted areas for improvement, including unexpected cost increases, minor paint or repair quality concerns, and occasional delays due to parts availability, as mentioned directly in their feedback.

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Service Quality
Timeliness
Communication

"Amazing service and friendly staff with clear communication and great customer care as they even picked me up ..." Read more

"... done by the team at Caliber Collision. Honestly, my car isnt in the shop much, so when I was rear ended, I was dreading what I expected would be weeks without ..." Read more

"... was friendly, knowledgeable, and easy to work with. The quality of the repairs exceeded my expectations, and my vehicle was returned looking great." Read more

"... everything was organized and respectful of my time. My car came back looking great — clean and like nothing ever happened. Overall, a really seamless experience. ..." Read more

"... the rental car pick up and drop off at their shop. The workmanship was flawless as well! Thank you!! 🙏" Read more

"... the repair shop. Caliber was the exact opposite. My car was completed in less than three business days! Communication was crisp and clear. I was super impressed ..." Read more

"The repair work was excellent and the car was ready a couple of days early. Communication was also excellent!"

"They got me in quickly and finished in ONE day the estimate was for 4 days"

"Yes — it was actually ready earlier than expected."

"my car was promised on a Friday, but not ready until Monday afternoon. That cost me much more in my rental car."

"... excellent and the car was ready a couple of days early. Communication was also excellent!" Read more

"... really smooth and taken care of. From the start, communication stood out — I always knew what was happening with my car, and updates were consistent without ..." Read more

"... and customer service throughout the repair process. They communicated clearly and consistently, keeping me informed every step of the way. Everyone was friendly, knowledgeable, ..." Read more

"This shop was top-tier. The communication was fantastic."

"I appreciated the text and phone call updates to keep me in the loop on the status of my car repairs."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication