Caliber - Redwood City
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My repair looks great and the turn around time was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No hesitation
Repair Quality - 5.0/5.0 -
The car looks great and it drives as good as it ever has.
Customer Service - 5.0/5.0 -
I was given an accurate accounting of what was going to be done and how much it would cost.
My Experience - 5.0/5.0 -
My experience was fantastic and the staff was very professional. If I ever have any damage (hoping it won’t happen) to my car, you are my number one pick.
My Experience - 5.0/5.0 -
This is my third experience with Caliber, and each experience was beyond impressive. Yes, the repairs are amazing, but more importantly the people are EXCELLENT and the communication is top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top notch response by everyone I dealt with
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The process with caliber collision was quick, easy and efficient. I was very happy with the communication and the service to my vehicle. Would highly recommend in the future.
My Experience - 5.0/5.0 -
Everything was repaired in a reasonable time and done well. Thanks guys. Will come back for any other bodyshop needs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The caliber collision team exceeded my expectations and went above and beyond. I’m truly grateful to have worked with there service team to repair my vehicle.
My Experience - 5.0/5.0 -
Overall great experience. Repairs were done very fast and well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service.
My Experience - 5.0/5.0 -
I had a great experience with caliber, well done paint and detail good job Since I walked in I was treated with respect and attention they guide me through every step with a smile love this place!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ok so whenever you have to get auto body work done after an accident it is usually not a great time. You go into a shop and you are not sure if they are giving you a good deal or not. Jason, Julian and the gal-sorry forgot her name- at the shop were all wonderful. They walked me through the process and even though I had to personally write a check I felt they were doing the best they could to provide me with great service and a wonderful product. They even detailed the car. I drove off thinking, “ that is a well run organization. “. I hardly ever write reviews or submit feedback, mostly because I am busy and don’t have the time. But in this case, it was worth it. Thanks for making the process easy and smooth. Exceeded my expectations. Dan .
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Again, the delivery of a car with defects in the finish (damaged edge) is concerning. Does not instill trust in the customer especially when seeing that the mufflers are still bent. This tells me it is all about fixing the 200k car for as cheap as possible without actually fixing it properly and changing parts that are damaged or bent. I would take to a body shop that has the client in mind next time.
Repair Quality - 1.5/5.0 -
To be honest, the service and scheduling was great, I am a little concerned about the quality of the work done in terms of having the customer's best outcome in mind. For example I have a gls63 mercedes which cost 190k and even though I pointed out to the team that the mufflers were bent, all they did to repair was eliminate the scratches, but left the bend mufflers in place. To me, having this repaired was to restore the symmetry of the car, the mufflers were not fixed to what I thought would be 'like new state'. They didnt come bent, so there's no way that is like-new.
Customer Service - 3.5/5.0 -
Very satisfied. One concerning thing is they left a bad chip on the bumper, but nobody mentioend anything to me. When I cam back the next day, the manager agreed to repair it right away, but it left a bit of a bad taste if they were willing to try and pass that by the customer, are there any other things I can't see that were passed as is? I hope not, but this is what comes to mind when you don't fix noticeable errors. Scheduling, up to date info and delivery were perfect otherwise.