Caliber - Rensselaer

4.8 (178reviews)
95%
307 Columbia St,  Rensselaer,  NY  12144

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (178)

My Experience

Brandon kept me apprised of my repair status throughout the process and worked tirelessly to get back-ordered parts to the store in order to complete the repair expeditiously. Knowing that I had a trip to take on the 30th, Brandon pulled out all the strings to make sure it was ready in time and even had it immaculately detailed far beyond my expectations when I came to pick it up. If smashing your car didn’t wreak havoc on your insurance, I would recommend it 10/10

My Experience

Very good communications, friendly staff and great work.

Likely to Recommend

Repair Quality

Customer Service

good communication, always friendly

Returned Clean

Likely to Recommend

Repair Quality

Communicative, professional, courteous, and thorough with the work. My car looks perfect

Customer Service

My Experience

The process was clearly explained, I received regular updates, the car got fixed in a reasonable time and looks great. Thanks

Likely to Recommend

Repair Quality

I went in to make the appointment since I prefer t hat over automated systems, I talked to a company representative and the whole process was clearly explained. I booked the appointment and got reminders and updates as needed. The car got fixed in a ressonable time and looks great, no complaints, Thanks.

Customer Service

Returned Clean

Likely to Recommend

Great job.

Repair Quality

From the outside it looks like a new car. You can’t tell the bumper was ever slashed. Friendly and efficient staff.

Customer Service

Friendly, helpful and efficient staff.

Returned Clean

My Experience

Good precessional Service

Likely to Recommend

Repair Quality

Customer Service

Professional

My Experience

Car came back looking brand new and smelled good lol

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff was friendly and helpful. The repair were completed sooner than expected and the jeep looks great.

Likely to Recommend

Repair Quality

Customer Service

Quick repair service and staff was kind and helpful. Kept me informed all along the process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair was professionally done and looks excellent. Communication and friendliness of staff was excellent. The reason for an 8 out of 10 was it took a bit of time for parts to come come I and work to get started.

Customer Service

See initial comment

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Brandon was very informative and helpful in taking care of my car and walking me through the process. I appreciated the professionalism and would recommend Caliber to anyone who needs your services. Chanslor

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Such a wonderful business to work with! Great communication. Excellent work!

Likely to Recommend

Repair Quality

Very communicative throughout repairs.

Customer Service

Respectful and easy to work with.

My Experience

The repair looks like factory finish. The repair was done in the time they originally said. The people at Caliber Collision where very helpful. The job was well done. The 's

Likely to Recommend

But would check prices at other shops.

Repair Quality

Totally satisfied today will see what happens in the next year.

Customer Service

Nice people to deal with. They had all the answers.

My Experience

They explained the entire process and let me know as it was happening. They were friendly and courteous. The results were great!

Likely to Recommend

Already recommended

Repair Quality

They were very easy to use. The bumper looks great!

Customer Service

They were very courteous and friendly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Your employees were polite and professional. My car was repaired quickly, and it looks perfect. It's like it was never in an accident.