Caliber - Rensselaer
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Repair completion timeline was faster than anticipated
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They did the best work on my repair. The car looks brand new and the service was amazing!
My Experience - 5.0/5.0 -
I felt so well taken care of, and kept up to date with the repair process for my vehicle. When my original grille wasn’t available, Jake went above and beyond to ensure I was happy with the grille we ended up going with. I couldn’t be happier with how it all worked out!
My Experience - 5.0/5.0 -
An awesome job and they also were very quick.Thank you!
My Experience - 5.0/5.0 -
You guy's did an awesome job with my vehicle
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job
Returned Clean
My Experience - 0.0/5.0 -
Unfortunately, the front fender liner was not screwed in or clipped in properly so right after I left caliber collision and was stopping at a store right as I got home I heard a noise so I got out of my car and the front passenger fender liner was on the parking lots ground. I have it in the back of my car and I'm hoping to bring the car back and have it installed properly. The problem is that it's going to take a few hours out of my day. And it's also gonna cost me gas getting there and back. So it's just a little inconvenient. However, the workers were very professional, and it was a pleasure speaking with all of them. I also left some food for that food drive they were having. I liked that they were doing that. They also did a good job installing the hood on my car.
My Experience - 5.0/5.0 -
The repairs to my car were done in a timely and professional manner. Apart from the insurance repairs, they also ordered me a small part I noticed needed to be replaced.
My Experience - 5.0/5.0 -
Great job my car was like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job my car looks like a new car.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
great customer service and a beautiful flawless job on a repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
friendly, fast service excellent repair job flawless
Customer Service - 5.0/5.0 -
flawless repair
My Experience - 5.0/5.0 -
Brandon and Jake were fantastic to work with. From start to finish, every step was easy. I was kept well-informed and my car was delivered weeks ahead of schedule looking as good as new. I couldn’t have asked for a better experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great. Service was faster than I expected and Brandon + Jake made the process so easy.
Customer Service - 5.0/5.0 -
Fantastic. Thank you!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We are satisfied. With the job done. Thanks
My Experience - 5.0/5.0 -
Caliber made the whole process easy and efficient from start to finish. I would highly recommend this company. The repair was perfectly done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I felt from day one that something was off. As I am dropping the car off to get an estimate on the damaged done to my car the person who came out to get my mileage made a comment about my car lasting for a long time even though it had 198000. Which caught my attention. I hidden even been gone a half an hour and got a call my car was a total loss. From there it just became very unsettling for me. The girl at the front desk was not very kind or considerate. I asked to get some important items which I left in my car and if I could get them. Now mind you its still my car. She didnt explain that I couldn't go get my things. She came out with all the contents of my glove compartment in her hands. I felt violated. She went through my car without telling me anything. I was very upset by this. I was also told to fill my car with gas. For what reason in life do you need a full tank of gas for an estimate. I will never recommend anyone to go there. The people were not forth coming with information. And just had no idea how to deal with people in a kind manner. . .
Customer Service - 0.5/5.0 -
Absolutely awful!
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very kind and helpful and they did an excellent job on my car. Thank you very much.