Caliber - Rensselaer

4.8 (178reviews)
95%
307 Columbia St,  Rensselaer,  NY  12144

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (178)

My Experience

Thank you Caliber Collisions for replacing my driver side mirror! Service was really efficient! Jake did a fantastic job replacing it and was super communicative about cost and time expectations! He was really patient and was able to source the part I needed in less than a day! I've been to other places where there have been a bunch of hidden fees so the transparency was super appreciated! Gianna was also fantastic at the front desk! The waiting area is really nice with complimentary popcorn and hot drinks. Overall, really pleased with the service I received and will be returning if anything else happens to my car (hopefully not too soon lol!)

Likely to Recommend

Repair Quality

Great company, and great people to work with!

Customer Service

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Returned Clean

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Returned Clean

My Experience

The repair looks great and was finished ahead of schedule, the communication throughout the whole process was seamless with bi weekly updates via text. I would highly recommend

Likely to Recommend

Great place to have work done.

Repair Quality

Car looks great, job was completed ahead of schedule and everyone was amazing to work with.

Customer Service

Staff was amazing and the updates via text were great. It takes the guessing and phone tag out of the equation

Returned Clean

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Repair Quality

Customer Service

My Experience

Jake was incredibly communicative throughout the entire process. He made a stressful situation easy with keeping me informed every step of the way. My car was immaculate when picking it up. The care it received while in the shop was top notch. I know the amount of care and consideration each member had taken throughout the process and appreciate the team members “behind the scenes” like the technicians, painters and detailers that helped make my car look beautiful again. I appreciate everyone’s time and efforts put into everything they had done for my car while at the shop.

My Experience

Everything was great until I picked up the car and as soon as I started to drive all the lights went on and I had to bring it back immediately. They fixed it in an hour. Everyone was friendly and helpful but it seemed that was potentially preventable.

My Experience

Likely to Recommend

Repair Quality

The staff went out of its way to accommodate my repair.

Customer Service

Returned Clean

My Experience

Jake and his team did an amazing job on my car repairs, as well as communicating clearly and finishing well ahead of schedule. Professional and welcoming as well. I highly recommend them!

Likely to Recommend

I've already been telling everyone I know about your repair shop and will continue too.

Repair Quality

Jake and his team did an excellent job on my car, and finished ahead of schedule too. All were very professional and welcoming as well.

Customer Service

Very helpful and communicative, friendly and welcoming!

My Experience

Everyone was very nice and helpful.

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

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Returned Clean

My Experience

They did a amazing job and had my car looking brand new and on time

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Repair Quality

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Returned Clean

My Experience

You guys did an incredible job!! My camry looks brand new and so happy with it. Got it all repaired very fast too! Thank you for all your hard work and definitely recommend you guys to anyone else!

My Experience

Thank you for the speedy and accurate repair of my car. Best Christmas present ever for me and my children.

Likely to Recommend

Repair Quality

Calibur collision helped me get my life back on track very quickly/efficiently, with allot of care and effort shown on their part.

Customer Service

Returned Clean

My Experience

Please thank Jake. I had no idea that my car was headed to Resalear & he had to deal with my stress. My experience at the Queensbury shop was chaotic and confusing. Jake was fantastic. The car was cimpleted sooner than expected and looks perfect. It was worth the extra driving distance to know that things were being handled professionally. Thank you, again.