Caliber - Rock Hill
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Paige was awesome! She was very responsive and kept me updated through the entire repair process!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paige and Ginger were amazing! They kept me updated and kept the ball rolling on my repair.
Customer Service - 5.0/5.0 -
The customer service at this caliber collision is fantastic.
Returned Clean
My Experience - 5.0/5.0 -
Every one was great. Repair was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
For body work yes for electrician work nooo
Repair Quality - 0.5/5.0 -
They had my car for 2 weeks just to reprogram my radio I came to pick it up and it wasn’t programmed correctly so I called to get scheduled for them to fix it and it seems that the mechanic is never in and I’m starting to feel like I’m getting the run around and I don’t respect it because when it was time to pay I didn’t drag my feet so don’t drag y’all’s when a paid job is done incorrectly and if you guys can’t fix it i rather yall tell me that instead of experimenting on my car
Customer Service - 0.5/5.0 -
They had my car for 2 weeks just to reprogram my radio I came to pick it up and it wasn’t programmed correctly so I called to get scheduled for them to fix it and it seems that the mechanic is never in and I’m starting to feel like I’m getting the run around and I don’t respect it because when it was time to pay I didn’t drag my feet so don’t drag y’all’s when a paid job is done incorrectly and if you guys can’t fix it i rather yall tell me that instead of experimenting on my car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional in all their dealings with me. A great overall experience would recommend them to my friends. Car looks great ! Will see about getting my tailgate looked at soon
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Team was very communicative about status and changes in expected completion date.
My Experience - 0.0/5.0 -
Not unhappy. A piece of the trim is not connected. Left the car there. Will be out in the morning
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was friendly and competed a great repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Impressed with professionalism. Particularly liked the text message updates. Allowed me to adjust my plans around delivery date, e.g. rental car. Every one was personable.