Caliber - Rockville
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
"When you performed the inspection on my vehicle, you did not notice that the button that raises the driver's side window was damaged, and it was not repaired. Since you conducted and charged for the inspection, please let me know if this repair will be covered.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
David assured me that I was in good hands and he would keep me posted on the progress of my car. He sent me 2 or 3 text indicating the car’s repair was progressing. The car was done ahead of schedule. The car looked great and it was cleaned before its return. Thanks, Caliber Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
High level of professionalism
Repair Quality - 5.0/5.0 -
Caliber was very professional and kept me informed throughout the repair process.
Customer Service - 5.0/5.0 -
Excellent customer service
My Experience - 5.0/5.0 -
Absolutely awesome professionalism. Great communication. Easy to contact if I had a question. Loved that I was able to leave my rental car for return!! I will absolutely recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I felt communication could have been better, , was needing to ask for updates instead of receiving them.
My Experience - 5.0/5.0 -
Quick turnaround with the guico express service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
No one had the time to speak to me about what work was completed on the Honda. But it did look great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Overall a good job. Would recommend with some caveats.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Very nice work but kept getting delayed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
If I could leave a 10+++ I would!
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
The entire process was smooth, and the communication was good throughout.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They repaired my car and got it back to me several days before the expected date.
Customer Service - 5.0/5.0 -
It was exceptional. They made it a point.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Beginning was lots of confusion.