Caliber - Rockville
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was pleasantly surprised at how quickly all the repair work was done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything went well. The car was ready sooner than I thought it would be. Thank you for your help.
My Experience - 5.0/5.0 -
I highly recommend using Caliber Collision. They are very professional. I appreciate that they kept me updated throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0 -
The quality of the work is very good, but I was disappointed that Caliber stopped providing timely updates on the progress of the repair.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
A vital component of customer service is providing timely updates about the repair progress: I had to make numerous calls to get updates on the progress of the repair.
Returned Clean
My Experience - 5.0/5.0 -
The text messages are helpful. Great job on the repair to me truck!! I have one question about a small. Thing in the door. I will give you a call on Thursday. Thank you again.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Restored my car to look like new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
T was so helpful, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
awesome.my car looks great, like it did before the accident
Customer Service - 5.0/5.0 -
they were so nice. I pulled up at closing time and they waited for me to sign my papers and pay and all that. And even then that process was sooo quick.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Every staff member was friendly and helpful. Namely, David Ramos - he is the epitome of great customer service. He isn’t just friendly and pleasure to work with, he is efficient, provides timely updates and resolves issues quickly. Very happy to have met him.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work finished earlier than initial projection. Thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 4.5/5.0 -
They did a great job to repair the scratches and broken mirror! It’s not their fault but I’ve been waiting for 19 days to get my vehicle back.
My Experience - 5.0/5.0 -
From start to finish, I am pleased to have Caliber Collision repaired my car. All associates are welcoming and courteous. They finished repairing before the estimated time which satisfied me most
Likely to Recommend - 5.0/5.0 -
I already recommended this shop to anyone with similar need
Repair Quality - 5.0/5.0 -
This auto repair shop, Caliber Collision, located at 309 E Gude Dr, Rockville, is an excellent repair shop which accomplishes its job earlier than estimated time of repair without compromising quality of work. I recommend anyone with repair need to visit this sbop.
Customer Service - 5.0/5.0 -
I am pleased by the customer service of the shop because all tasks start and end at this point