Caliber - Rockwall

4.9 (4,355reviews)

97%

(972) 771-2786

4538 State Highway 276, Rockwall, TX 75032

97%

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4538 State Highway 276
Rockwall, TX 75032

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About Caliber - Rockwall

See Photos

4538 State Highway 276
Rockwall, TX 75032

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (4,355)

Sort By:
Newest
Rating

3,607 Customers Rated

5 Stars

74.8% Complete

(3258)
4 Stars

3.9% Complete

(171)
3 Stars

1.1% Complete

(49)
2 Stars

0.9% Complete

(38)
1 Star

0.5% Complete

(20)
< 1 Star

1.6% Complete

(71)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, seamless repair processes, and exceptional communication. Repairs were frequently described as flawless, with vehicles returned looking brand new or better than before. Many customers highlighted the proactive daily updates that kept them fully informed throughout the repair journey, reducing stress and building confidence. Timeliness was a recurring strength, with numerous vehicles completed ahead of schedule. A few customers noted delays due to parts availability or insurance approvals, though they appreciated being kept informed throughout. Rare concerns included incomplete repairs, front desk interactions, and one incident involving hail damage on-site. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"... know what stage you were at with my vehicle repairs. The quality of work is incredible, I cant even tell that there was any prior damage and I appreciate you going the extra mile to polish ..." Read more

"For the level of damage being repaired, it is impossible to discern the vehicle was ever in an accident"

"... efficient. The quality of work is second to none with clean repairs and outstanding paint jobs." Read more

"... aftermarket part that was just as high quality as OEM. Workman ship was excellent!" Read more

"... nice and professional so no complaints there. And the quality of work was exceptional. So good job i guess." Read more

"Car repair much quicker than estimated. Cannot tell new car was repaired."

"My vehicle was ready before the due date. Very fast and efficient. Highly recommend"

"... 500 but that is an unrealistic change in price. And it took 3 weeks to complete the work. All the people I spoke to were very nice and professional ..." Read more

"Was ready before the date quoted"

"Excellent level of communication; timely, consice, and easy to understand"

"Messages on the time line of the repairs were inconsistent"

"As previously mentioned, they always kept me up to date. I never felt it necessary to contact and request any updates on the repairs being performed. ..." Read more

"I got a text almost every 5 hours"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"For the level of damage being repaired, it is impossible to discern the vehicle was ever in an accident"

"... efficient. The quality of work is second to none with clean repairs and outstanding paint jobs." Read more

"... aftermarket part that was just as high quality as OEM. Workman ship was excellent!" Read more

"... nice and professional so no complaints there. And the quality of work was exceptional. So good job i guess." Read more

"Car repair much quicker than estimated. Cannot tell new car was repaired."

"My vehicle was ready before the due date. Very fast and efficient. Highly recommend"

"... 500 but that is an unrealistic change in price. And it took 3 weeks to complete the work. All the people I spoke to were very nice and professional ..." Read more

"Was ready before the date quoted"

"Excellent level of communication; timely, consice, and easy to understand"

"Messages on the time line of the repairs were inconsistent"

"As previously mentioned, they always kept me up to date. I never felt it necessary to contact and request any updates on the repairs being performed. ..." Read more

"I got a text almost every 5 hours"

Elisha (Hyundai owner) reviewed 8/28/26

The service rendered was excellent

I happy

Olga (Toyota owner) reviewed 8/28/26

Fast, great customer service! Darren (Darrin) had amazing communication through the whole process.

Alan (GMC owner) reviewed 8/28/26

Marcus (Chrysler owner) reviewed 8/27/26

Phillip (Hyundai owner) reviewed 8/27/26

Communication was the most positive part of my experience with Kevin. I found the car as good as new.

Robert (Ford owner) reviewed 8/27/26

Clayton (Lexus owner) reviewed 8/27/26

Lacy was great

Kiesha (Audi owner) reviewed 8/27/26

Working with this location was a great 1st time experience.

The communication from Kevin was top tier.

Trynity (Acura owner) reviewed 8/26/26

Darren was great! Very communicative and thorough, would definitely trust him with any repairs I have.

Gabriel (Chevrolet owner) reviewed 8/25/26

Great Job! Took care of our vehicle and got it done right!!

Jessica (Nissan owner) reviewed 8/24/26

Justin (Chevrolet owner) reviewed 8/24/26

There is an issue now with the back up sensor. It has SLAMMED the emergency brake while trying to back up 4699937175

Andrew went above and beyond to make sure any issues or problems we had were 100% taken care of and always communicating throughout the process

David (Ford owner) reviewed 8/24/26

Kevin was great from start to finish

Ronald (Toyota owner) reviewed 8/24/26

very friendly and professional also kept me up to date

great work

The repair and friendly service was awesome

Chelsea (Hyundai owner) reviewed 8/21/26

Christina (Toyota owner) reviewed 8/21/26

Charles (Ford owner) reviewed 8/21/26

Terrible experience and my vehicle is not fully repaired. Lawyer up. I didn’t sign your little liability releases and agreements for arbitration at the end for a reason.

Lesia (RAM owner) reviewed 8/20/26

My truck looks great! Everything was fixed like new. Darren was great and kept me informed through the entire process. I will definitely recommend them.

Natasha (GMC owner) reviewed 8/20/26

CC was great!!!! Kevin kept me informed throughout the process. Will highly recommend CC to others.

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Caliber - Rockwall

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Rockwall

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (4,355)

3,607 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

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