Caliber - Rockwall
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your communication was amazing and appreciated! My car looks like new. Thank you for getting it done quickly!
My Experience - 5.0/5.0 -
Was good all the way around!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Completely satisfied with the rear (passenger) sided lower fender painted, the job comes out nice and clean. Most importantly, Lacy doesn’t overpromise and underpromise about the painting job. Exceptional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Reno did a absolutely great job on my vehicle, i would recommend everyone if services are needed to go there, friendly and helpful service great work 😀
Likely to Recommend - 5.0/5.0 -
Very happy with work done on vehicle.
Repair Quality - 5.0/5.0 -
Reno did a beautiful job,very happy with results on my vehicle.
Customer Service - 5.0/5.0 -
Customer service was great.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would not. They did their best, the manager was friendly, but the repair and the front desk were severely lacking.
Repair Quality - 2.5/5.0 -
Some elements of the repair were forgotten or repaired but not as well as they should have been.
Customer Service - 0.5/5.0 -
The woman at your front desk was rude, unfriendly, sarcastic at times and not at all helpful. She sets the tone for your establishment and it was NOT welcoming.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Rockwall team was so pleasant to work with. Extremely easy to communicate with and fast and efficient. So friendly too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My Technician was Kevin. He updated daily on my car repairs. He was very detailed and kept me in the loop of what was going on with my car
My Experience - 5.0/5.0 -
From the first conversation til the repairs were completed everyone I talked with was friendly, professional, and knowledgeable about what was going on with my car. The car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very knowledgeable about my claim and very willing to discuss it with me in a professional yet friendly manner
Returned Clean
My Experience - 5.0/5.0 -
The communication, speed of service, quality of service and professionalism is astounding. This is the only place I will continue to go to. Thank you again Lacy and team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great to deal with.
Customer Service - 5.0/5.0
Kept me Informed?
Yes