Caliber - Rockwall
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys excedded my expectations.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding customer service from Mike!
Customer Service - 5.0/5.0 -
Kept in constant contact and it really was nice to get consistent updates
Returned Clean
My Experience - 5.0/5.0 -
Quinn and Mike were awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Will be using Caliber for future repairs to fleet. Quinn was great to work with.
My Experience - 5.0/5.0 -
Ms/Mrs Mary, was very concerned about my paying out of pocket for rental car and my deductible, she made sure that my car was fixed within the time period I had the rental. I thank her very much. I also thank the entire staff for their effort and understanding, restoring the rhythm of my life. Thank you all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will go there again myself next time
Repair Quality - 5.0/5.0 -
Absolutely perfect experience
Customer Service - 5.0/5.0 -
Excellent customer service from front desk to service advisor
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
The Rockwall location did a great job.
Customer Service - 5.0/5.0 -
Marshal was helpful in resolving my concerns. My car returned from the Rockwall location and Marshal assisted in finding my vehicle. The Rockwall location also did an excellent job.
Likely to Recommend - 5.0/5.0 -
Manager was great to work with
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service advisor was very informative and helpful
Returned Clean
My Experience - 5.0/5.0 -
All the guys made this as pleasant and experience as possible, and I will use them again if the need arises
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
Paint and new bumper looked good however, none of the LED lights were reconnected including brake lights. Also the back up camera in the license plate was torn up when they reinstalled. A new camera will have to be purchased.
Customer Service - 3.5/5.0 -
The due date kept getting further and further out.
My Experience - 5.0/5.0 -
Things went very smoothly with Caliber Collision. The repair work looked good and they made sure to fix things the initial estimate missed as well as working to get the repair completed before the new year holiday which I greatly appreciated! Thank you Caliber Collision and your exceptional staff!!
Likely to Recommend - 5.0/5.0 -
I'll recommend Caliber Collision to others as well as use them for any body work for my vehicles.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quinn was excellent! He was always available for questions. 5 stars for Caliber Collision!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent expeireince. Great communication throughout the entire process.