Caliber - San Leandro - Teagarden St

4.8 (2,020reviews)
92%
2763 Teagarden St,  San Leandro,  CA  94577
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,020)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as professional, friendly, and knowledgeable. The quality of repairs receives outstanding feedback, with many noting their vehicles look brand new and paint matching is excellent. Communication throughout the repair process is highly valued, with customers appreciating regular updates via text and phone calls. Timeliness is a major strength, with repairs often completed ahead of schedule. The facility's cleanliness and attention to detail in vehicle presentation are frequently commended. While most experiences are overwhelmingly positive, a few customers noted minor issues with paint matching and communication delays.
AI-Generated from reviews written in the last 12 months
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"I trust this place more than the dealership. AMAZING customer service, steady text reminders. Phone calls if anything should come up. I've dealt ..." Read more
"The customer service was outstanding. I received regular phone updates regarding the status ..." Read more
"The staff made me feel like I was talking to a family member"
"... ensure everything was handled quickly and efficiently. Their team was knowledgeable, reassuring, and kept me informed every step of the way. I felt ..." Read more
"Caliber Collision team is extremely professional and the customer service gives the best updates on the job progress. The job was completed on a record ..." Read more
"... service gives the best updates on the job progress. The job was completed on a record time and the quality was great." Read more
"Was shocked that I received my car so early 👍"
"It was completed on time as promised. I truly appreciate the professionalism and punctuality—thank ..." Read more
"Done a day early"
"... efficiently. Their team was knowledgeable, reassuring, and kept me informed every step of the way. I felt confident knowing my car was in capable hands, ..." Read more
"... this questionnaire has a bunch of questions, yes. Consistent communication throughout the process." Read more
"Yes. I received regular phone updates regarding the status of my vehicle."
"... Collision location was amazing. Super friendly staff, and always kept me in the loop regarding the status of my car. They said 3 days and car was done in 3 days!" Read more
"... administrative experience needs a lot of improvement the communications by email are poor. And the communications by text message are non-existent. ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would absolutely recommend Caliber Collision. They did an awesome job. I was thoroughly impressed. The work on my car was impeccable. On top of that, they helped streamline me a rental as soon as I dropped off my car. And they washed my car before I came to pick it up. I was thoroughly impressed.

Repair Quality

The repair was great. It was brand new. I couldn’t be happier.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Customer service superb.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Service was amazing!! Front desk receptionist was friendly and helped to call enterprise so I can get a ride to car rental which was seamless easy process. Rhys was very informative and clearly explained everything. Car came back clean and looking brand new which I couldn’t ask for more. Convienent location near residential area which made it easy to get to. I would go back if anything else comes up in future but hopefully not!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks for working so fast!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fast turnaround and good service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

My Experience

The staff made me feel like I was talking to a family member

Likely to Recommend

I already have.

Repair Quality

The staff gets a 10+ thank you for the quick service.

Customer Service

Was shocked that I received my car so early 👍

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Plenty of communication on status of repairs. Nice work.

My Experience

Rhys was a delight to work with and really reinforced why I keep coming back to you. Thank you!

Likely to Recommend

Specifically your caliber, not any other one.

Repair Quality

The whole team made it. Thank you all for being awesomeZ

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car is running great now. I was kept informed of my car progress the entire time. Staff were friendly and attentive with each interaction. I have used the service before and will do again if the need arises.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Everything went well, except for the delay due to damaged materials on the way to delivery. But we were updated day to day developments. Definitely, I’ll recommend caliber collision to friends & family because of their A1 and excellent service.,

My Experience

This was my first time having to use an insurance claim and the team made it an incredibly easy process.

Likely to Recommend

Repair Quality

They did good.

Customer Service

They did good.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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