Caliber - San Ramon

4.8 (2,908reviews)
97%
2700 Hooper Dr,  San Ramon,  CA  94583

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,908)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, excellent communication, and impressive timeliness. Many highlighted the seamless repair process, with vehicles frequently completed ahead of schedule. Customers appreciated receiving regular text and phone updates throughout the repair journey, making them feel informed and at ease. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new. A few customers noted areas for improvement, including occasional delays in parts availability, some incomplete repairs requiring return visits, and isolated concerns about staff friendliness at the front desk. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
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"... was also well managed, with frequent communication. The quality of the work is impeccable. I highly recommend." Read more
"Best customer service I have ever had from and auto repair business. Communication was perfect and timely."
"Professional, attentive, customer focused from the initial estimate through completion. Very good communication especially ..." Read more
"Service was exemplary, as was communication, the entire team and the repair. The repair was perfect and completed ..." Read more
"... the loop in regards to every step of the repair. My vehicle was completed a week earlier than promised. Keep up the good work and I would recommend your ..." Read more
"Y'all did a great job. Thank you so much for getting my car repaired so fast so that I was able to go out of town in time for the weekend. My number looks ..." Read more
"Everything ran smoothly and they had my car ready before the estimated time. They also washed so it was nice and clean when I ..." Read more
"Fantastic turn around time on repairs. Great job on top of it. You will be recommended."
"The delay was two days; however, they performed exceptionally well."
"... be professional, transparent and expedient. I was constantly kept in the loop in regards to every step of the repair. My vehicle was completed a week earlier ..." Read more
"... service I have ever had from and auto repair business. Communication was perfect and timely." Read more
"... Ramon,CA is truly excellent Auto Repair business. The staff communicates well and keeps the customers updated with phone calls and text messages. The staff and ..." Read more
"Communication was a 10 of 10 - I was kept appraised of the status of my vehicle during the repair - awesome."
"... very communicative throughout the entire process, keeping me updated and informed every step of the way. The repairs were completed on time, and everything ..." Read more

My Experience

Thank you Melissa was very nice to work with.

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My Experience

Excellent communication and fast work that looks great

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My Experience

Caliber Collision has repaired a few of our cars now. They are always helpful, knowledgeable and efficient. And their work is top notch! We appreciate the text updates and follow up phone calls too!

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We have used Caliber Collisions several times and will definitely recommend them to friends and family,

Repair Quality

The repairs were done well and efficiently. I was very happy with the end result.

Customer Service

We have chosen to use Caliber Collision several times for our car repairs. They are super friendly, helpful and efficient. They do great quality work and always provide updates on status. I truly appreciate their service!

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Returned Clean

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Fantastic

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Excellent service

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Returned Clean

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Returned Clean

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The car was returned with repairs being done making the car let’s say” better fan new”. The car checked out and all is working as designed. Great job and the turn around time was faster than you would expect. Great customer relations while car was being repaired in keeping you posted on the car’s progress. Dexter

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was impressed with the follow through updates that I got on the progress of the repairs that were taken place. All was satisfactory on Delivery of car.

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Returned Clean

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My Experience

I was kept up to date while repairs happening. Very professional and courteous

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The repair was done with perfection and care:

My Experience

Service was exemplary, as was communication, the entire team and the repair. The repair was perfect and completed ahead of schedule. 10 out of 10! Highly recommended!

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