Caliber - Sandy - East

4.7 (2,111reviews)
93%
9130 S Monroe,  Sandy,  UT  84070

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,111)

My Experience

Likely to Recommend

Repair Quality

Even after going back to Big O where you had the alignment done it pulls heavy to the right

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Overall super satisfied, one small miss on quality check that I caught. My rep took care of it promptly

Customer Service

My Experience

The staff kept me updated on the progress being made on my car, both by text and phone. That was so appreciated. They did a wonderful job repairing my car and I highly recommend them!

Likely to Recommend

Highly recommend

Repair Quality

Did a wonderful job and even cleaned the inside! I’m very impresse!

Customer Service

Kept me informed every step of the way. Great customer service

Returned Clean

My Experience

Oksana took great care of me, s/o to the whole group of Caliber Collision in Sandy 👌

Likely to Recommend

Repair Quality

Amazing experience, Oksana and the whole team in Sandy took very good care of me.

Customer Service

Returned Clean

My Experience

The text message updates were great! I felt well informed through out the entire process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair on my car was flawless. They communicated with me daily on the progress of my repairs. Getting a rental car was also easy, and they delivered it to the shop. I would definitely recommend Caliber for any car repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

They did great! Took great care of my vehicle!!

Customer Service

Friendly and respectful

Returned Clean

Likely to Recommend

Repair Quality

They took extra steps to bring my truck back to like new

Customer Service

I would add photos to the updates to make it a 10

My Experience

The speaker repair was done very well and I have not had issues yet, I just wish I was offered the option to choose which one was put in

My Experience

The repair was good and text updates were good. However I was pressured to come pick up and pay for my car before the job was completed, they wanted me to return when the part was received. Manager resolved that but it was quite an unpleasant experience. Aldo while the text messages were very good, every time I was called with important information it went straight to voice mail, no ringing. So it was just dumb luck I noticed I had a voicemail when the car was finally ready. You need to fix that.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

We will use you again and recommend you

Repair Quality

Great work and amazing communication

Customer Service

Awesome

Returned Clean

Likely to Recommend

Repair Quality

Creat communication

Customer Service

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Lo recomendaría con mis amigos, ya que la atención fue excelente y el auto quedó espectacular con acabado de primera

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

This location no. The other location i would recommend.

Repair Quality

I’m honestly not too happy about the repairs themself. I asked why my number doesn't look like it fits good and she said its cause its after market etc. but then getting it home my hood fits different as well and the gap between my light hood is way bigger on the side that was fixed compared to the other side. When I got home my husband said if he was with me when I picked it up we wouldn’t of taken it. We have had caliber fix multiple cars of ours and we have always been happy with the results. I thoight I had scheduled this repair at the same location we have always used but when dropping it off we realized it was a different one but figured it would be fine. In the end I wish we would have taken it to the other location. I don't have time to be without a car again either so its a hassle to even try to bring it back for them to do a better job.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciated the consistent and transparent communication concerning the repairs. It was reassuring knowing that the car was being taken care of and that I could trust the team.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean