Caliber - Sandy - East

4.7 (2,087reviews)
95%
9130 S Monroe,  Sandy,  UT  84070

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,087)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many highlighting excellent communication through regular text updates and phone calls throughout the repair process. The team frequently exceeds expectations by completing repairs ahead of schedule, often weeks earlier than promised. Customers appreciate the professional, friendly, and knowledgeable staff who provide thorough explanations and maintain transparency. The quality of workmanship is consistently described as outstanding, with vehicles looking like new after repairs. Many customers specifically mention feeling well-informed and stress-free during what could be a difficult situation, with staff going above and beyond to provide excellent customer service.
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"Collision repair is never good. The team in Sandy went above and beyond to take care of me, and ultimately exceeded my expectations. Excellent ownership by the team for stellar customer ..." Read more
"... I couldnt find a single thing wrong with my car. 1010 customer service and 1010 on the fixes" Read more
"... beyond. They finished my car quickly and flawlessly. Excellent customer service, friendly staff. Exceeded my expectations in every way. Highly recommend." Read more
"My car was repaired with care; the final result was as if nothing happened to it. The parts are stock - not subpar; paint is impeccable. ..." Read more
"Caliber collision was wonderful. From the moment I stepped in the door until picking up my car. The people were fabulous, the service was fabulous, ..." Read more
"Almost 3 weeks ahead of schedule. Yay!"
"9 days early"
"Car was finished before estimated delivery time and the quality of work exceeds our expectation. ..." Read more
"I got the car back before the estimated date. I was very glad to be out of the rental car."
"3 days late."
"The texted updates throughout the process was extremely useful and appreciated."
"Text updates every 2-3 days. I called in twice with questions. They were knowledgeable and very helpful!"
"Consistent and thorough communication throughout the process. Repairs done well and in a timely manner"
"Great communication from the Caliber team letting me know the status of my repair"
"You guys did an excellent job communicating with me"

My Experience

I appreciated the consistent and transparent communication concerning the repairs. It was reassuring knowing that the car was being taken care of and that I could trust the team.

My Experience

Great job. Thanks for taking care of me!

Likely to Recommend

Repair Quality

Did great at fixing my car and it was completed early

Customer Service

Did great at fixing my car and it was completed early

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great patient help. We needed to hav a dented fender with headlight and grilled replaced. There was some supplemental repair.

Customer Service

I assume this was the Murray shop. The same is true of the Sandy shop.

Returned Clean

My Experience

Excellent customer service and amazing workmanship. I’m very impressed with the quality of the repair. I greatly appreciate Caliber working with me on getting some extra repairs added to the project. I received constant updates on the status of the repair. Thank you. I highly recommend Caliber Collision.

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Repair Quality

Customer Service

Returned Clean

My Experience

My only complaint was that 2 things were missing from my car . A nice sun shade and my phone holder.My car was done fast and looked great so to that I was completely satisfied.

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Returned Clean

My Experience

Oksana was great! Extremely knowledge, professional & informative. The daily text were a great way to communicate. And being completed 4 days early was excellent!

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Repair Quality

Service was great! Oksana helped me with all the details. She was very professional, friendly and informative.

Customer Service

Oksana was incredible as I started before. The truck was finished 4 days early as well!

Returned Clean

My Experience

I was notified the vehicle was ready to pick up at the end of the day on Friday. I was busy and unable to pick up the vehicle, so had to wait until Monday to pick up. I was very satisfied with the work that was done

My Experience

Yea I have a few concerns! Big one no one tightened my rear wheel ? Noticed the second day driving that! Not cool ! Or safe not real happy with that

Likely to Recommend

Again, there were multiple things that weren’t put on correctly. I returned back to The Shop 🏭 twice and you forgot to put my lug nuts on my Will very bad.

Repair Quality

You guys had one tight lug on my back wheel just happy it didn’t fall off will not be recommending people get there vehicles fix with you all very dangerous and I am not happy at all ! Tighten your ship cause very dangerous to not have your tire put on correctly

Customer Service

Not a pod place the eft my tire bolts all lose except for one!

Returned Clean

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Repair Quality

Customer Service

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Returned Clean

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Repair Quality

The service and communication was excellent and my car looks great!

Customer Service

The service and communication was excellent and my car looks great!

Returned Clean

My Experience

Easy to work with. Excellent communication and the finished work was high quality.

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Repair Quality

Customer Service

My Experience

From the lovely receptionists and the updated text messages to the Enterprise representatives who assisted us promptly, this was a great experience.

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Repair Quality

Customer Service

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Repair Quality

Great job and quick!

Customer Service

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Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean