Caliber - Sandy - East

4.7 (2,095reviews)
94%
9130 S Monroe,  Sandy,  UT  84070

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,095)

Likely to Recommend

Great service and results

Repair Quality

Slower than projected but great service. Great results.

Customer Service

Very courteous and thorough. Could have communicated at the end stages more accurately. Tough to plan when projection to wrap on Friday spilled to late following Tuesday.

Returned Clean

Likely to Recommend

See above comments

Repair Quality

Customer Service

The quality of body work was excellent, as was the people in the office. The 2 issues I have are 1. I was told it would take 3 days to complete and it took 6 days ( 4 work day and the weekend), the reason this was an issue is because I payed for insurance through Enterprise and the extra 3 days cost me $45.00. The second issue was when they washed the car the protective film by between the front side window and the middle side window on the passenger side was damaged, probably caused by high pressure sprayer, and the top of the car and some windows had hard water spots all over.

Returned Clean

My Experience

Very friendly and helpful and I especially appreciated the almost daily updates on what was being done at that moment. My repaired car looks fabulous. It seems like a brand new car. That they washed it and cleaned the inside is impressive. I can’t say enough about the top notch care as well as professionalism especially by Scott in the front office.

Likely to Recommend

I will definitely recommend them to friends and family.

Repair Quality

The repairs were so flawless that you absolutely can’t see them and my car looks brand new.

Customer Service

It was a great experience from beginning to end. Scott was the man who helped me and was so knowledgeable and would keep me informed almost everyday about the progress on the repairs and any other problems that might have popped up. When I picked up the car it was sparkling clean inside and out. If I could have left a 10+ rating I would be very happy.

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was great! Scott is very friendly and accommodating!

My Experience

My car is one of my top positions I spent a lot of money on my car I was concerned about the job they might do but after the repair I am totally satisfied and would recommend them to anyone regardless of the car they drive they have done a fantastic job and I will use them again if need be thank you caliber collision

My Experience

Scott went above and beyond! Super happy.

Likely to Recommend

Best customer service I’ve ever received from a repair shop, hands down.

Repair Quality

Customer Service

I would give them above a 10 if that was possible. There were major delays on the side of my insurance company and Scott at Caliber called to give me updates every 2-3 days over the course of a month long delay to let me know what was going on and what he was doing to help.

Likely to Recommend

Repair Quality

I found Caliber Collision difficult to work with, slow, and poor communicators. Would not recommend, and would not use again in the future.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a great job, quickly, and kept me informed every step of the way. The car looks amazing.

My Experience

Keysha and Scott were wonderful! Very good at keeping me informed of what was going on with my truck throughout the process. I couldn’t believe how clean and well taken care of my truck was when I picked it up. I will definitely recommend Caliber Collision to my family and friends (as it was recommended to me!)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean