Caliber - Spring Branch

4.7 (1,391reviews)

94%

(346) 321-5221

5202 Brittmoore, Houston, TX 77041

94%

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5202 Brittmoore
Houston, TX 77041

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About Caliber - Spring Branch

See Photos

5202 Brittmoore
Houston, TX 77041

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (1,391)

Sort By:
Newest
Rating

1,175 Customers Rated

5 Stars

68.3% Complete

(950)
4 Stars

7.7% Complete

(107)
3 Stars

2.2% Complete

(30)
2 Stars

1.7% Complete

(23)
1 Star

0.8% Complete

(11)
< 1 Star

3.9% Complete

(54)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber Collision for exceptional communication, with many highlighting daily updates throughout the repair process. The quality of repairs receives high marks, with vehicles often returned in better condition than expected, including thorough cleaning and detailing. Staff members are frequently commended for their professionalism, friendliness, and going above and beyond customer expectations. Many customers appreciate the timeliness of repairs, with vehicles often completed ahead of schedule. While most experiences are overwhelmingly positive, some customers noted minor issues with incomplete cleaning or occasional delays, but these are generally overshadowed by the excellent customer service and repair quality.

Select to learn more

Service Quality
Communication

"Despite my frustrations with the fallout of the collision, it was stunning seeing my car in such a restored state."

"Excellent service from drop-off to pick-up"

"My car looks great! And drives just as well as before!"

"What a solid experience"

"easy, prompt, and accurate"

"Received regular updates pretty much daily"

"I was called pretty frequently and I was spoken with anytime I called in and I greatly appreciated that."

"Updates almost every day."

"Fantastic communication. Explicitly stated they would check in M-W-F and if it was not a text it was a call. I always knew what the stats of my vehicle was and ..." Read more

"Horrible communication but good work"

Service Quality
Communication

Service Quality
Communication

"Despite my frustrations with the fallout of the collision, it was stunning seeing my car in such a restored state."

"Excellent service from drop-off to pick-up"

"My car looks great! And drives just as well as before!"

"What a solid experience"

"easy, prompt, and accurate"

"Received regular updates pretty much daily"

"I was called pretty frequently and I was spoken with anytime I called in and I greatly appreciated that."

"Updates almost every day."

"Fantastic communication. Explicitly stated they would check in M-W-F and if it was not a text it was a call. I always knew what the stats of my vehicle was and ..." Read more

"Horrible communication but good work"

Roland (Honda owner) reviewed 7/30/26

I would definitely recommend.

From start to finish the customer service was amazing.

Aaliyah (Nissan owner) reviewed 7/28/26

Ellis (Chevrolet owner) reviewed 7/27/26

The truck looks like it did the day I bought it. Awesome job!

Jesse (Chevrolet owner) reviewed 7/27/26

Raul (Toyota owner) reviewed 7/24/26

Great work and kind people. I went back next day for clip adjustments and the kindly help me and going to fixed

Great work and professional and friendly employees

Customer service give me up dates all time about repairs

James (Mazda owner) reviewed 7/22/26

Cecil (Volkswagen owner) reviewed 7/20/26

James (Honda owner) reviewed 7/16/26

Great job repairing my car and communicating throughout

Joshua (GMC owner) reviewed 7/13/26

Unfortunately, this is my 3rd time using Caliber due to accidents not caused by us as the drivers. But every experience my vehicles have come back almost in perfect condition. The management teams have been great.

I appreciate the follow up and professionalism of this location. We ran into a check engine light driving home that evening and I called Alex and he ordered the part right away to get it fixed.

Craig (Hyundai owner) reviewed 7/9/26

Michael (Infiniti owner) reviewed 7/9/26

Melanie (Cadillac owner) reviewed 7/7/26

Adam (Volkswagen owner) reviewed 7/6/26

Good communication

Was kept informed

Josh (Chevrolet owner) reviewed 7/6/26

Francisca (Nissan owner) reviewed 7/2/26

Very satisfied with the time and work and employee

Very helpful

Saba (BMW owner) reviewed 7/1/26

Quick and efficient. Julissa was amazing to work and communicate with.

Julia (Jeep owner) reviewed 7/1/26

Randy (Nissan owner) reviewed 6/29/26

Communication was great my adjuster Jalisa help me so that the process went smoothly thank you

Robert (Honda owner) reviewed 6/29/26

Jim (Toyota owner) reviewed 6/28/26

I appreciate getting the car on Saturday!

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Caliber - Spring Branch

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Spring Branch

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,391)

1,175 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0