Caliber - Spring Branch
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0 -
Had more issues when I got my car back. Noticed discrepancies on my car. For example paint residue on my windshield, around the hood of the car. Check engine light on when picking up my car, which didn’t have before. More just sketchy when picking up my car. Expected more for the fact of it being “repaired” for 3 weeks.
My Experience - 5.0/5.0 -
Everything was ok. Please give a recognition to Ms Ana Bonilla for her excellent job. Thanks and best regards
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Extremely happy
Customer Service - 3.5/5.0 -
Communication wasn’t too effective
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and finished work.
Customer Service - 5.0/5.0 -
Hector went over and beyond for my Camaro. I’m very greatful.
My Experience - 0.0/5.0 -
Communication transparency and faster service, my car spent 2 months at the shop for a side door repair, they change the delivery date 4 times. A very frustrated and stressful experience.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
OH YES
Repair Quality - 5.0/5.0 -
YOU GUYS WENT OVERBOARD ON MY CAR ,, FANTASTIC JOB !! FAST FRIENDLY AND NICE !! THANK YOU SO MUCH !!!!!!!
Customer Service - 5.0/5.0 -
GREAT !!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication from Anna!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Anna did a fantastic job, she was very easy to work with and kept me consistently updated.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Bien el servicio solo que demoro un poco más de lo que se estimaba pero buen trabajo
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
They were outstanding and Anna was on top of her game with keeping me updated during the entire process of getting my car repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job car look brand new
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already have been raving to everyone I know ,I'm definitely sending business this direction
Repair Quality - 5.0/5.0 -
Yes my car is driving even better than it was before the accident I had! You guys are so accommodating, thorough, and personable. I felt like my vehicle was in great hands,and I had a friend taking care of me. I can't thank you enough for keeping me aware of every step you were taking. I'm extremely satisfied
Customer Service - 5.0/5.0 -
She was so helpful and sweet
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0 -
The didn’t replace the front bumper that was damaged, it looks ok but it is still not aligned correctly on the drivers side where it was hit. Also, they forgot about the huge gash in the driver’s door(I called & they added that to the scope of work). The driver’s headlight is still out which went out as a result of this incident. Now I have to go back, spend what will likely take a while or I may even need another rental (which took FOREVER)
Customer Service - 2.5/5.0 -
Nice but they didn’t really communicate very well. I had to call 3x once my car was supposed to be ready. Then, it was a few more days. They also missed some things in the repair
Likely to Recommend - 5.0/5.0 -
Fantastic job. Well done.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleasant and helpful.
My Experience - 5.0/5.0 -
Absolutely satisfied with Caroline and her daily updates. She was very helpful through out the process !