Caliber - Spring Branch
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I loved how smooth the process was in going through Caliber Collision and Geico as well as Enterprise regarding the car rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From the day I dropped off my vehicle to the day I picked up all staff was very informative and accommodating! Great customer service!
My Experience - 5.0/5.0 -
Had an excellent experience. Everyone I dealt with or spoke to over the phone was courteous and professional, I want to thank Hector specifically for making sure everything went smooth with my vehicle. He was very helpful and answered any questions I had. I feel Hector went above and beyond for me and stayed in close communication with me on parts and updates and the completion date. Because of Hector and his team I give Caliber Collision Brittmore 5 stars! 🌟🌟🌟🌟🌟
My Experience - 5.0/5.0 -
Thank you for the communication on the status of the repairs, this was very helpful.
My Experience - 5.0/5.0 -
Everything was great since the ladies in the front to hector who took care of the fixing process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 5.0/5.0 -
Perfect
My Experience - 5.0/5.0 -
The work was done in a timely manner. The job was good quality. The rattling noise problem was fixed quickly after the car was brought back.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I loved the communication Carolina provided with keeping me updated on the status of my car. She has great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Carolina was the best! She kept me well informed on the progress of my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
No one was ever in the reception area when I came in so I usually had to wait a bit before they realized I had come in.
Returned Clean
My Experience - 0.0/5.0 -
I am somewhat satisfied, great team,. I keep getting a malfunction alert from time to time , I am going to bring the car in so they can check it out next week. Thank you, JaCoral Holland
Likely to Recommend - 5.0/5.0 -
Awesome team that took great care of my car needs
Repair Quality - 3.0/5.0 -
Hello, I am some what satisfied, Calibar Collisions had to come and pick up my car to correct a censor issue in regarding the car key today 7-7-21. Once it is repaired, I will complete the survey. Thank you for your patients. JaCoral Holland
Customer Service - 3.0/5.0 -
Hello, I am some what satisfied, Calibar Collisions had to come and pick up my car to correct a censor issue in regarding the car key today 7-7-21. Once it is repaired, I will complete the survey. Thank you for your patients. JaCoral Holland
My Experience - 5.0/5.0 -
I love the text messages in regards to my vehicle and the updates and my car looks like I got it right off the lot! Loved it!
My Experience - 5.0/5.0 -
They had my car fixed in 3 days and they fully detailed by vehicle and Carolina was Amazing and very informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carolina was amazing
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was professional and efficient. Done in an exceptional manner and time. Rated 10! Carolina is so professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied 😌