Caliber - Spring Branch

Likely to Recommend - 0.5/5.0 -

I would recommend anywhere, but here

Repair Quality - 4.0/5.0

Customer Service - 1.0/5.0 -

Communication was horrible. I spent a lot of time just trying to reach them by phone. Estimated completion date moved daily.

Likely to Recommend - 5.0/5.0 -

Yes I would recommend All my family & friends to do business with Caliber Collision.

Repair Quality - 5.0/5.0 -

It looks better now than it first did!👍😃

Customer Service - 5.0/5.0 -

Everyone was very nice I would recommend my mother to do business.

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0

Customer Service - 0.5/5.0

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My brakes and steering seem harder to operate.

My Experience - 0.0/5.0 -

Headlights(lowbeams) were working before incident. After car out of shop... Only highbeams

Likely to Recommend - 3.5/5.0 -

It's was done in very timely-manner, but very unsatisfied with headlights which was told about BEFORE went to shop

Customer Service - 4.5/5.0 -

I Don't have to lie about my car & HEADS. DO TO THE JOLT FROM REAR MAYBE SOMETHING SHOOK-LOOSE/ OR DAMAGED...IDK!...BUT WHAT I DO KNOW IS THEY WERE WORKING BEFORE INCIDENT

My Experience - 5.0/5.0 -

Great Lady in the front office, she was very friendly, knowledgeable and helpful. My grandson was impressed with her too. Wish all businesses were like yours.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

That lady, Catalina, is an exceptional employee and host. She was very knowledgeable, kind, helpful with the insurance and just a great person to work with.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Repairs were done very well

Customer Service - 5.0/5.0 -

Caliber is very good at communication

My Experience - 5.0/5.0 -

Excellent service, and Caroline did a great job managing the repair and keeping me informed through the process

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

The right muffler is still not in its original place. Looks exactly like it was brought in. Dented and placed is not right

My Experience - 5.0/5.0 -

I was totally impressed with the professional approach to my situation by all the staff at CALIBER COLLISION. The rental car was there in good time for me to carry on with my day, the ease of the entire experience would lead me to recommend this Company. Thank you for everything.

Likely to Recommend - 5.0/5.0 -

Yes, I will definitely

Repair Quality - 5.0/5.0 -

Great services

Customer Service - 5.0/5.0 -

Good experience

Returned Clean

My Experience - 5.0/5.0 -

We are quite impressed with the service provided by Ms.Anna. The turnaround was so quick and the entire team handled a good job in fixing the headlights. Ms.Anna is knowledgeable in what she is doing and kept us updated constantly. We will highly recommend Caliber colisión.

My Experience - 0.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Driver side rear sliding door has visible dent and crease , driver side headlamp has crack , driver door wiring faulty

Customer Service - 3.5/5.0 -

None

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Staff was very responsive to my questions.

Likely to Recommend - 5.0/5.0 -

Very good customer service.

Repair Quality - 5.0/5.0 -

Staff kept me up to date with the status of the repair of my vehicle!

Customer Service - 5.0/5.0 -

Staff kept me up to date with the status of the repair of my vehicle!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I love the work and have nothing to add you guys did a great job to my truck and I thank you for the hard work you done to get me back in rhythm