Caliber - Spring Branch

4.8 (1,395reviews)
95%
5202 Brittmoore,  Houston,  TX  77041

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,395)

My Experience

Jeep looks great. Insurance claim process was very straightforward and easy with Caliber.

Likely to Recommend

Repair Quality

The repair looks great and Caliber was excellent about communication during the process.

Customer Service

My Experience

Staff is very polite, finished working on my car in a timely manner, and works with you every step of the way

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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So far all ok

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Repair Quality

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My Experience

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Repair Quality

Customer Service

I had a few problems with them contacting me, but overall they did a great job on my car.

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Repair Quality

The truck look great the company did a great kob

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Returned Clean

My Experience

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My Experience

My car was scheduled to be ready for pick up on Friday and as I was making my way, I called to ensure it was ready. Well my car wasn't ready and I was told it would be ready the next morning and I would get a call. The office called me at 10am saying it was ready and what time I would be by to pick it up. I told her around noon and she said they were closing in an hour at 11am. I had to adjust my schedule accordingly and abruptly for this. The office called me at 2pm asking me which car rental I had returned! If the office closed at 11am, why was I getting a call at that time, and secondly, why was I being asked which rental I returned?! Shouldn't that information be on file?! Terrible customer service experience!

My Experience

I. Was so very impressed with how you handled the claim from start to finish. I’m so happy to have come to you.

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Repair Quality

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Returned Clean

My Experience

Christian and the entire team were fantastic! Completely professional, kept me updated, and answered every question I had. Would highly recommend.

Likely to Recommend

Repair Quality

Christian and the team were fantastic to work with! Great communication and experience. External body of the car appears to be in excellent shape.

Customer Service

My Experience

The turn around time was super fast. I was expecting to wait until after my birthday this upcoming Sunday, but they got it done before the weekend started. So thank you!

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Repair Quality

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Returned Clean

My Experience

Very satisfied with the work they did in my vehicle. I Highly recommend this caliber for your repairs.

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Repair Quality

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Returned Clean

My Experience

Ana and her employee was helpful and took good care of my care ,I will definitely recommend to anyone needing car repai.indy Persaud-santo

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My Experience

My Experience

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Repair Quality

The service was excellent and Anna was a great representative and very helpful and very informative I would come back again to have work done at this location

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