Caliber - Spring Branch

4.7 (1,403reviews)
94%
5202 Brittmoore,  Houston,  TX  77041

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,403)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Matt was awesome! He made sure everything went smoothly and kept me updated. We'll recommend!

My Experience

My Experience

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

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Returned Clean

My Experience

Matt was on point! Great communication and kept me up to date

Likely to Recommend

Repair Quality

Matt kept me in the loop every step of the way!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

While I am happy with the results, I did feel like I had to keep calling to get updates. And my car was kept longer than expected. I understand there was more damage than expected but the wrong parts kept being ordered which delayed the process more. Aside from that my car looks great and was cleaned.

My Experience

From the very beginning of our meeting with your representative, Julissa, we were impressed with her knowledge, her explanations of the work to be done and her thoroughness. Throughout the time your company was doing the body work on my car, Julissa provided daily updates including the details of the work currently being done. When Julissa was kind enough to meet us on a Saturday so that we could pick up our car, we were very impressed with the workmanship and the outcome of the repairs. We would definitely recommend your company to our friends and family.

Likely to Recommend

Repair Quality

We would definitely use Caliber Collision again as well as recommend them to others. Julissa handled our repair from start to finish - including coming in on a Saturday when the shop was closed so we wouldn’t have to wait to pick up our car on Monday. She was friendly, knowledgeable, and helpful answering any questions we might have. She provided regular updates as the work on our car progressed which we really appreciated. We were very impressed with her and the excellent work and detailing their staff did on our car.

Customer Service

We were very pleased with our experience at Caliber Collision on Brittmore Rd. Our contact at Caliber was Julissa and she was with us from start to finish. She was knowledgeable, helpful, and provided almost daily updates for the work they were doing on my car. She answered any questions we had and even came in on a Saturday (when the shop is normally closed) so that we would not have to wait until Monday to pick up my car when the work was completed late Friday afternoon. The quality of the repair work and the cleanliness of my car upon pickup was excellent.

Returned Clean

Likely to Recommend

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Customer Service

Likely to Recommend

Repair Quality

Excellent service from drop-off to pick-up

Customer Service

Julissa was professional, friendly and caring throughout the process.

Likely to Recommend

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Likely to Recommend

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Returned Clean

My Experience

Couldn't believe how clean my car was when I gpt it back. Yall even found a pair of missing glasses that were several years old.

My Experience

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Repair Quality

Great service

Customer Service

Returned Clean

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Customer Service

My Experience

So happy to get my car back looking so good and drives as good as always

Likely to Recommend

Repair Quality

My car looks great! And drives just as well as before!

Customer Service

.Matt kept me informed. The car was ready in 9 days!

Returned Clean

My Experience

This was my second time utilizing caliber collision and so happy I did. Very professional and knowledgeable. They kept me updated on the progression of repairs. I hope to never see them again but if i have to I’ll will definitely choose them. Thanks Julissa.

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Julisa was very professional and friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean