Caliber - Spring Hill
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very kind staff. Very easy process for drop off. Team kept me informed throughout the repair process. Would recommend to others. Great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber was accommodating, efficient, had great attention to detail, kept us informed throughout the process, and actually finished earlier than promised!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber was very accommodating, informative, efficient, and finished my vehicle prior to the promised date! Would definitely recommend!
Customer Service - 5.0/5.0 -
Caliber customer service was very kind, accommodating, reassuring and overall had great communication on our process!
Returned Clean
My Experience - 5.0/5.0 -
Great communication throughout the whole process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
After my car was hit by someone else, their insurance sent me here for repairs. Now that we've used Caliber, we will absolutely continue to give them our business. They were friendly, responsive, and patient. And that's when I WASN'T the one paying the bill. My car was repaired faster than expected and guaranteed lifetime warranty. Very happy to have found Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Austin & Debbie were wonderful. Austin kept me updated throughout the process of getting my car fixed. It took them a reasonable amount of time to repair the damage to my car & it came back to me with obvious excellent repair. I am so thankful to them & I will be using them again if I ever need to take my car to a body shop.
Customer Service - 5.0/5.0 -
They keep me Updated with all that was going on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, great communication, and great service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I received many updates on the status of my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No comment
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
No comment
Returned Clean
My Experience - 5.0/5.0 -
Everything was good! We had weekly updates and my daughters car was finished 4 days sooner than the original time frame which of course makes her very happy..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Took a little longer than expected for repair. No problem, very happy with the work. Bethany and Debbie from the Spring Hill, shop were very professional and knowledgeable, answering all of my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone involved was super nice. Kept me up to date on the status of my car frequently. My Forrester looks amazing! Very satisfied with their work.
My Experience - 5.0/5.0 -
I feel like it took an extremely long time. I wish that you could’ve ordered the parts and then I could’ve brought the car in to be repaired rather than leave my car at your facility for 18 days.
My Experience - 5.0/5.0 -
My car was fixed in a timely manner , and every employee I interacted with was so helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was fixed sooner than originally quoted so that was great but the communication could have been a little better. But my car looks great so I am happy.
Customer Service - 4.5/5.0 -
Didn't get an initial update and had to call and ask about when my car would be ready but after that they were fine.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for the excellent customer service. Dealing with a car accident is already stressful, and finding out that the other party didn’t have insurance only adds to that stress. But having a team like Caliber Collision & Farm Bureau Insurance to guide me through the repair process step by step truly made a difference. A special thank you to Austin and Brittany for your outstanding support. Your clear communication, professionalism, and dedication to getting everything handled smoothly made a difficult situation so much easier. I’m truly grateful for all that you did.