Caliber - Spring Hill

4.8 (405reviews)
94%
2004 Sandia Court,  Spring Hill,  TN  37174

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (405)

Likely to Recommend

Repair Quality

Well done and easy to deal with! Thanks much

Customer Service

Returned Clean

My Experience

My Experience

My car looks great and the employees were nice and did a truly great job and I am highly grateful

Likely to Recommend

Repair Quality

Customer Service

Nice service

Returned Clean

My Experience

Likely to Recommend

Great people to work with.

Repair Quality

Excellent quality of work

Customer Service

Excellent work. Excellent communication. Excellent timely completion of work.

My Experience

This particular Caliber location is wonderful! The receptionist was extremely kind, going above and beyond to answer questions accurately. Bethany was the representative that took care of us and she was also amazing! She called every day even when she didn’t have any new news. She kept us informed at every step along the way! I would definitely recommend this store!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

What an incredible experience I had repairing my 1998 Boxster. Total professional experience.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Beth was great! Clear communication, very pleasant to work with

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

We were very excited to get our car back before the estimated date.

Customer Service

Your staff was very friendly. We really welcomed the updates on our car.

Returned Clean

My Experience

Great service and people that work there. Great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job and was done earlier than the expected date

Likely to Recommend

Repair Quality

Speedy service! Great customer service at the front desk!

Customer Service

Speedy service! Great customer service at the front desk!

Returned Clean

Likely to Recommend

Repair Quality

Looks great. Just waiting another week before providing an online review.

Customer Service

Debbie is off the charts fantastic. Austin was great to work with and truly went the extra mile. Great people!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Debbie and the gentleman (I think his name was Austin), were very nice, very professional, and knowledgeable! I was kept updated as how the repair was coming along. I would definitely use Caliber Collision for any future repairs and would recommend them to others!

Likely to Recommend

Despite some of the customer service they did a beautiful job on my car and it was done early.

Repair Quality

They were able to fix all the hail damage including replacing my window.

Customer Service

I was a little upset that they started working on my car without talking to me first. When I dropped it off they said they would evaluate the damage and then call me. Which they did at 4:30 on Friday. I missed the call and then of course it was the weekend and they were closed. I called them first thing when they opened on Tuesday (Monday was Memorial Day) and was told by a staffer (who didn’t seem like she wanted to talk to me) that they had already started working on my car through the weekend. She said she would get me an update later that day and call or text me which she never did. The following day I got a call from someone different telling me my car would be ready the next day. The reception staff was exceptionally nice though!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Austin Hicks, Debbie, and folks in the shop did a great job. All work was performed in a courteous, professional, and craftsmanship like manner.

Customer Service

Likely to Recommend

Repair Quality

Customer Service