Caliber - Spring Hill

4.8 (403reviews)
94%
2004 Sandia Court,  Spring Hill,  TN  37174

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (403)

Likely to Recommend

Repair Quality

Totally positive experience!

Customer Service

Outstanding

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I work in the auto insurance industry so I had knowledge of what to expect with my accident. What I did not expect was the stellar service received from Bethany and Debbie at Caliber. Both were so kind and communicated every step of the way and did not give me grief for missing my initial drop off appointment. My car came back looking better than it went in and I could not be more pleased. I also love seeing women and male dominated workplaces and seeing them excel. I really appreciate the hard work from both of them!

Likely to Recommend

I would recommend, this shop location, specifically. I can’t speak for other locations under y’all’s ownership but Sandia Ct Spring Hill was top notch

Repair Quality

Zero complaints. Got me scheduled in and done very quickly!

Customer Service

Beth and Debbie were exceptionally patient, kind and considerate. Seeing women in male dominated professions always makes me happy but these 2 were great. They took the time to explain things and also listen.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks better than when I bought it.

Customer Service

I really liked the daily updates. Debby was always helpful and friendly and Austin answered all of my questions respectfully and with candor.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Quick turn around. Fixed the issue with no problem. Front desk lady was awesome

Likely to Recommend

Repair Quality

There was a little bit of over spray on part of the car. The space between the hood and the right front quarter panel is almost non existent but doesn’t rub. When driving I can hear wind/air coming from around the door.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fast service. Looks great

Customer Service

Friendly

Likely to Recommend

Repair Quality

We had a great experience!

Customer Service

Returned Clean

Likely to Recommend

Have already mentioned to several friends what a great experience it’s been

Repair Quality

Great communicators. Delivered well above expectations

Customer Service

The staff were friendly, engaging, explained the process along the way

Returned Clean

My Experience

Austin and Debbie were great to work with

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The customer service is top notch! The team got me in quickly and my vehicle was ready the next day. They made sure I reviewed the repairs and was satisfied with the services provided.

Customer Service

I was offered beverages and popcorn while I waited for my rental car. Friendly conversation and very nice staff 😊

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service! Would highly recommend !

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Professional, prompt and courteous service. Delivered ahead of time and with constant communication of progress. Worked with insurance company and rental car agency and made it easy for me to

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean