Caliber - Spring Hill
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Outstanding job!!! Customer service is amazing plus great communication. I assume this one of the flagship centers?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bethany was great! The communication was top tier. The pick up was brief but detailed. My second experience with collision issues and I would definitely recommend Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very professional, timely, and had many car repaired perfectly!!
My Experience - 5.0/5.0 -
Always use y’all in the time of need that y’all do excellent work and everybody is so polite
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank-you for being so amazing and making this flow so smoothly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision saved the day quite literally. I am leasing my vehicle through my job and must return my vehicle by 6/16. The hail damage I had, had to be completed before I return it. I had originally estimated cost at another body shop, they took two weeks to provide the estimate and two weeks to give me a date for repairs that was the same day I would be leaving Mitsubishi. Caliber accepted my quote and performed the repair in 2 days! Thank you Caliber! Also the work is amazing. Vehicle looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Overall, I had a positive experience with Caliber Collision. My Ram has Black Pearl paint, which is notoriously difficult to repair, and there were some challenges with the finish along the way. However, the team continued taking the truck back into the shop until the results were acceptable. While I can still see a few minor base coat imperfections, that’s expected with black paint and a non factory repaint. The PDR work was excellent, and the staff remained professional throughout the process. Overall, I’m pleased with the final outcome and appreciate their effort to make things right.
Likely to Recommend - 2.0/5.0 -
I would only rate my likelihood of recommending Caliber Collision to a friend as a 4 out of 10, mainly because of the inconsistent quality control and the amount of back-and-forth it took to get the repairs to an acceptable level.
Repair Quality - 3.0/5.0 -
I brought my 2021 Ram 1500 Bighorn (Pearl Black) to Caliber Collision after a large tree limb damaged the tailgate, driver-side outer bed, and left dents on the cab and hood. They had the truck for about two weeks, and the repair required multiple returns due to quality issues. The first time they brought the truck out, it looked good from a distance, but up close the base coat had sanding marks and the clear coat had bumps, holes, and debris in it. The top of the tailgate was still dented inward enough that my bed cover wouldn’t seal. The second time they brought it out, the clear coat still had trash and imperfections, and the tailgate repair felt soft under the plastic trim where the dent had been. They took it back a third time, and that’s when the work finally reached an acceptable level. The base coat was better, though still not factory quality, and the clear coat issues were corrected. The tailgate was strengthened and shaped properly. The paintless dent repair was the one part that was excellent from the start. The PDR technician got it right on the first try and did not need to return. I accepted the truck on the third attempt. I gave them a 6 out of 10 because they did keep trying to make it right, but the amount of back-and-forth and the lack of quality control on the paint and body work was disappointing for a shop that advertises high-quality repairs.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick responses and kept me up to date