Caliber - Spring Hill
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Paint looks good, except that a few small scratches were left undetailed, and the door handle didn't align perfectly.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Paint looks good, just some light scratches left on the passenger door, also, door handle should be closed perfect but doesn't
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and great experience!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful to work with. Put my mind at ease
Customer Service - 5.0/5.0 -
Wonderful to work with. Answered any questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job! From what I can tell it looks pretty flawless. Nicely done!
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.0/5.0 -
This is not a good look for caliber. My wife did not know any better and brought the vehicle home, but the tailgate repair is several millimeters off the rest of the quarter panels. I'm shocked this made it past their final quality control. I don't have time to take this back because we are very busy people, plus this is 130,000 mile car, so I'm not going to make a big stink about it. If I get some time next month maybe I'll swing by and see if they can even this out.
Customer Service - 5.0/5.0 -
The customer service of caliber is top notch, they were great to work with and take great pride in what they do. I would certainly go back to them again if my rating were just based on customer service.
My Experience - 5.0/5.0 -
Timely service. Great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber was very communicative and completed the repair without any delays. Our car looks like new. They did an exceptional job!
My Experience - 5.0/5.0 -
Great communication with Julia and the rest of the staff. Great, quality work as well. Accident happened on the 12th car in the shop on the 14th and ready on the 24th. Couldn't ask for a better experience! Thank you Caliber team!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Not all the damaged we documented with our insurance agent was repaired. The rear of the car appears to have been ignored.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
The repair was ready a few days earlier than expected that was great, but a little more notice would’ve been appreciated. They did a great job with the car. Also, I had a huge deductible. They might want to have mentioned that when I checked in the car that was an issue with my insurance company I was told it was a $200 uninsured driver deductible and then Caliber called me and said I would owe 1000. That was disappointing. I’m now disputing with Progressive. My suggestion would be when a customer checks in the car perhaps review charges first. When you walk in ..the lady at the desk immediately starts moving things at a quick pace. Maybe slow down just a bit … She does this every day all day, but the customer does not . that’s my feedback thank you so much!
Customer Service - 4.0/5.0 -
Slow down when checking clients in
Returned Clean
My Experience - 5.0/5.0 -
Clean work and on time