Caliber - Springfield Mo - Southeast
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Looks like the day I bought the truck, could not tell the quarter panels had been fixed at all. Just wish we would have been able to find the exact bed cover I use to have on truck but new one work good!
Customer Service - 5.0/5.0 -
Received updates through the whole process of truck getting repaired
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Nice people but need some huge improvements in quality of work and communication.
Repair Quality - 3.0/5.0 -
It took a long time to finish and I was only contacted twice by the shop. All other contact was initiated by me from getting the estimate to taking the car in to getting the repairs done to now waiting for them to schedule a time to fix their botched paint job. I got 2 phone calls. The paint they did also has waves and a few bubbles.
Customer Service - 3.5/5.0 -
They were nice when I could get ahold of them. Just wish they were more proactive with calling and letting me know what was going on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Not applicable
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Customer Service and Gary (technician) are irreplaceable in my opinion
Repair Quality - 5.0/5.0 -
The repair on my truck was both concise and admirable.
Customer Service - 5.0/5.0 -
Customer Service was knowledgeable, professional and empathetic when discussing my truck repair.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
Below average parts supplier and poor communication
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very friendly, and they kept me updated with everything as it happened. Such a happy atmosphere. I would highly recommend for collision repair!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gary was very helpful. We had accident that happened in MO, we're from AZ and stayed in IA until car got fixed. I have a 2025 Kia and was told new car parts are hard to get, i.e., the wheel was going to take about 3 weeks just to get it. Also it's difficult to get it aligned and calibrated but Gary and his staff made multiple calls to find someone that could do the work. Due to their diligence we were able to pick car up a few days early.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to work with. Great communication and accommodating.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I thought you were very knowledgeable and you was able to get the car back a day before I thought. I loved having my car back. If anyone needs car work I will send them your way. Thank you again
Customer Service - 5.0/5.0 -
Very knowledgeable and kindhearted
Returned Clean
Likely to Recommend - 3.0/5.0 -
I haven’t taken the car back there to show them these imperfections in the paint and the run on the bumper and give them a chance to fix it
Repair Quality - 2.5/5.0 -
2 spots on trunk that there is no paint. A paint run on the bumper.
Customer Service - 4.5/5.0 -
Very friendly staff