Caliber - Springfield Mo - Southeast
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
It took 3 weeks to repair my car. Communication between shop, office and customer could use some work
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
Everyone was mostly friendly but I called for updates, nobody called me. The updates were detailed when I asked for them. My car was returned with an awful odor. And when I called in expressing concern about the smell of my car after picking it up I was left a voicemail saying that when they asked “all the guys in the shop” why the car would have a bad odor they looked at her like “she has lost her mind.” I felt dismissed. I explained how the smell was so strong I had to drive with all the windows down in almost 100 degree temps. I was left feeling that nobody cared about the smaller details of the repair. I was so happy to get my car back and now each time I get in it I have to deal with a putrid smell that wasn’t there before the repairs.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
1) My car was in the shop for almost 30 days my work was not completed 2) used parts were used on some items (3) I will not bring my business to you again.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
2019 Malibu, I love that car!! In spite one's care to keep things looking nice, things just happen. The Caliber team gave me my new car back. Thank you all!
Customer Service - 5.0/5.0 -
Professional from day one till I picked up my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Was a little disappointed at first when Cody didn't realize air bags had deployed because the scan didn’t show it even though the light was displayed on the dash. But it was rechecked and all repairs made to my satisfaction. Thanks!
Customer Service - 5.0/5.0 -
The young lady at the front desk was very friendly and helpful, and the GM was the same when she looked at my vehicle on arrival.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Only 1 light needed replaced the guy said so that’s what they did. Caliber wanted to charge me $500 for the other light. I refused so they left it. Lights do not match
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work in a timely fashion. Thank you! Sue Larimer
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Did not repair, instead said mechanical issue and advised had to move vehicle
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend caliber collision and a professional staff to everybody.
Repair Quality - 5.0/5.0 -
All of the staff were professional. They kept me informed about everything and went above and beyond what I have experienced before. Kudos to caliber collision!!
Customer Service - 5.0/5.0 -
Great Job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone did a great job from the moment I called to set up an appointment until I got my car back. Great job. I highly recommend
Customer Service - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cody was great to work with. Super informative and communicative. My truck looks good as new!