Caliber - St Charles
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely would recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
Overall interactions were responsive, a little less so when parts weren't available and there was a delay in the anticipated delivery date of the car.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely! Great job!
Repair Quality - 5.0/5.0 -
The staff is friendly and very efficient in fixing my daughter’s car. I would definitely call them with future repairs.
Customer Service - 5.0/5.0 -
The work was done beautifully!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Caliber Collision team was top notch. They addressed all of our concerns and did their best to ensure we had a great turnaround. They advised us of how our repair would go and they kept us informed. The best service we have had in this situation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looked really good.
Customer Service - 5.0/5.0 -
Very straight forward, kept us informed and did everything they said.
Returned Clean
My Experience - 5.0/5.0 -
My car looks amazing . Thanks for the detailing inside. Nice touch! Everyone was super to work with. Keep up the great work.
Likely to Recommend - 5.0/5.0 -
Yes I did already I had my friends car come in while mine was there
Repair Quality - 5.0/5.0 -
My experience was awesome. I was well informed through the whole process and my car look amazing
Customer Service - 5.0/5.0 -
Everyone was very nice and helpful
Returned Clean
My Experience - 0.0/5.0 -
There is a piece of plastic on my driver side seatbelt hinge, that fell off the first time I drove the car. I’ll try to bring it in this week to see if someone can quickly fix it (I couldn’t snap it back on). Everything else looks good so far.
My Experience - 5.0/5.0 -
The work looks awesome! Like brand new
My Experience - 5.0/5.0 -
Like it never happened 😀
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yes, I’m totally satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Looks as good as new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was friendly and the process was fast and easy!
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
Car took way longer than predicted with very little communication
My Experience - 5.0/5.0 -
Staff was pleasant to deal with and they did everything that was promised!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly employees. Especially the front desk receptionist. Clean office. Thorough inspection of my Jeep. I'd go back. Hopefully, won't have to though. 😁
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I still have some issues that I feel need to be addressed that occurred during the accident.