Caliber - St Charles
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0 -
The job was completed and Ingot my car back.
Repair Quality - 3.0/5.0 -
My airbag light is in and it was not on when I turned in the car for repairs. I am not sure if something did not get reconnected when the new bumper was attached. Also, I don't think a new undercarriage cover was added.
Customer Service - 4.0/5.0 -
I dropped off the car late evening and I was stilll able to be helped as the shop was closing.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
I asked for an out of pocket quote but I never received it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great experience.
Customer Service - 5.0/5.0 -
They were great. Kept me informed the entire way through the process.
Returned Clean
Likely to Recommend - 5.0/5.0 -
This group has done me right twice. No need to go anywhere else.
Repair Quality - 5.0/5.0 -
Caliber Collision has repaired one of my cars twice now. The most recent was a rear end collision where we were stopped at a red light but a drunk driver didn't stop (the auto-emergency braking kicked in to help a little). Caliber repaired the rear hatch, bumper and associated parts, dealt with the insurance who said it should cost 1/3rd the real rate, and got our car on the road in a very timely manner. I can't tell there was any damage now. This is the second time these folks have fixed my car and each time it's been a pleasure working with them.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everybody involved made it easy and kept me updated through the process. The receptionist was great, very sweet.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All of my repairs turned out great. The team was always in contact with me every step of the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was well done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber dud an exceeds job of repairing cosmetic damage abd replacing a body part that damaged beyond repair by a vehicle that collided with my car. They work with the customer regarding time-line and convenience.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was painless- they were all great! Couldn’t be happier
Customer Service - 5.0/5.0 -
Same
My Experience - 5.0/5.0 -
I was very happy with the service, the communication and the level of work done on my Honda pilot. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appears that a nice job was performed on my vehicle. I have to get a trailer check to make sure the lights are working because it was working prior to fix on the vehicle itself.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great and my car was returned all fixed and super clean! Thanks!