Caliber - St Charles
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone here was so friendly!!! My car looks great and they have a quick turn around time. Thanks Caliber!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car repair was done smoothly and updates were given through the process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
⭐⭐⭐⭐⭐ I can’t say enough good things about Caliber Collision. After a pretty intense accident that crunched my car up badly, I honestly wasn’t sure what to expect — but they completely exceeded every expectation. They finished the repairs three days early, and when I picked it up, my car looked brand new, like nothing had ever happened. The quality of work was outstanding. What really stood out was the customer service. They kept me consistently updated throughout the entire process, which made a stressful situation so much easier. On top of that, they were kind enough to let me come in on a Saturday outside of normal business hours just so I could pick up my car — truly above and beyond. Professional, communicative, and genuinely caring. If you’re dealing with the aftermath of an accident and want peace of mind, I would 100% recommend Caliber Collision. Outstanding experience from start to finish.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We appreciate the detail that was given to us about the repairs. We are satisfied with the work that has been done on our vehicle and would recommend to others as well. Taking in consideration the busy time of the year, it's understandable why communication was difficult about when our car would be completed. Besides that, everything with the service was amazing and very appreciated!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber has been a great Partner for any need we may have. I always appreciate them being on top of Estimates and repairs. Thank you! (Local EcoShield Family)
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Superior job. Looks as though damage never occurred.
Customer Service - 5.0/5.0 -
Explained what would Be done and gave an accurate time frame of completion.
Returned Clean
My Experience - 5.0/5.0 -
This my 2nd experience with Caliber in the past 7 months. Both have been exceptional. Everyone there is so friendly. Their finished work is outstanding. I don’t look forward to another body repair in the future but if it happens, I’ll take it to Caliber!
My Experience - 5.0/5.0 -
The team was all very kind and seemed like they care about their customer and full experience. If i need another repair i would come to this branch again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very welcoming and professional. Recommend this business for any work needed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Good communication
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Could have washed the car.
Customer Service - 5.0/5.0 -
They were quite helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. The timeline was appropriate for the work and everything was completed on time. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was completely satisfied with everything from Customer Service from the girl at the front desk to the completed repair. I really appreciated the arrangements that were made for a rental car for me and all the extra efforts from Jorge that helped make this experience a positive one. My car looks amazing! Thanks again!
Likely to Recommend - 5.0/5.0 -
No complaints
Repair Quality - 5.0/5.0 -
Highly satisfied. Everything went smoothly
Customer Service - 5.0/5.0 -
The shop did an amazing job on my car
My Experience - 5.0/5.0 -
The St. Charles team was so kind and a pleasure to work with. George did an amazing job explaining the process and providing updates. My car looks beautiful.