Caliber - St Charles
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was informed throughout the entire process and everyone was very helpful. The work done on my car looks great and I really appreciate the interior cleaning done on my car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everybody at the shop was great, easy to work with and very good at keeping me informed as to the progress on the repair. I am pleased with the results and will definitely recommend your shop to anyone in need of body repair. Please pass my thanks and appreciation to everyone there!
Likely to Recommend - 5.0/5.0 -
Customer service was excellent. Friendly staff, everything about the entire process was explained clearly and reasonable expectations were set and met.
Repair Quality - 5.0/5.0 -
Everything was handled smoothly and explained in detail before the work commenced. Everybody at the shop was pleasant and easy to work with.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Caliber-St. Charles gets highest marks possible from us.
Repair Quality - 5.0/5.0 -
Caliber-St. Charles provided excellent service! Kudos to Eddie, especially, for service above & beyond!!
Customer Service - 5.0/5.0 -
Caliber-St. Charles - entire staff outstanding! Caliber-Call Center - not so good, feel they do more harm than good to the process.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
You did not put my rear wiper back on and the tailgate does not latch on its own.
Customer Service - 4.0/5.0 -
I had to call for update on completion
Returned Clean
My Experience - 5.0/5.0 -
Eddie is the Best! Has always taken care of me and the work is top notch!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Liked the completed work Also thought your receptionist was so very nice we had a nice conversation when I first arrived. A great way to first experience your friendly attitude and professionalism!
My Experience - 5.0/5.0 -
My car looks great, thank you! Everyone that works there is wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great communication throughout the process and work/result was perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and exceeded expectations with repair.
Customer Service - 5.0/5.0 -
Notified us of progress every step of the way
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m satisfied.Ed was very helpful.
Likely to Recommend - 5.0/5.0 -
I I introduced my daughter there
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Friendly