Caliber - St Charles

4.7 (1,291reviews)
92%
2891 Dukane Drive,  St. Charles,  IL  60174

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,291)

My Experience

Likely to Recommend

Repair Quality

Very good

Customer Service

Very good

Returned Clean

My Experience

Steve and his team at Caliber Collision were all WONDERFUL! I couldn't be more pleased with the customer service. However, since I picked up my car on Friday, I have two concerns I'd like to talk with them about. I will call them when they open on Monday morning.

My Experience

Christine was exceptional. She quickly pulled up my info, offered me a water while I waited for rental. Out the door in minutes and quickly began receiving text updates on status. Jorge was quick with updates and target completion date, parts updates, etc. Satisfied and would recommend. The repair checked out as well. I left a personal item on the rental key ring and Christine came out quickly to make sure it got back to me before I departed. Great service! -Ray

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Expect for communication portion everything else was Good

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Friendly staff and they know what they are doing. Would recommend without hesitation.

Repair Quality

My car looks like it just came out of production. Very satisfied with the work done on car.

Customer Service

Every one was very friendly and explained as to what they would be doing with my car. I was very impressed with them.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing team

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you for all your help!!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The communication was great. They kept me updated on the status of the repairs of my vehicle. They made sure I had a rental set up and if I had to return my rental. Overall very happy with everything.

Customer Service

My Experience

Professional, accurate estimate, excellent work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean