Caliber - Tacoma - Allenmore

4.8 (1,804reviews)
98%
3102 S 12th St,  Tacoma,  WA  98405

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,804)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everyone was very professional and went above and beyond during my repairs. Brian was great.

Customer Service

My Experience

Felt heard by Rylee. I felt confident she was going to make sure every scratch, dent and damage would be taken care of. She was kind and professional. The whole process was very convenient and easy from start to finish. Especially the convenience of the car rental pick up and drop off at Caliber Collision.

Likely to Recommend

Repair Quality

Everyone was very kind and helpful. I appreciate clear communication regarding repairs and timing!

Customer Service

They were great.

My Experience

Great communication from the staff. I was kept updated on the progress. The whole process took longer than expected but the caring and empathy from Brian far outweighed the wait. Excellent job overall!

Likely to Recommend

Repair Quality

We were very satisfied with the service we received. We appreciated the regular updates on progress. Brian managed the nib very well, from beginning to end.

Customer Service

As previously said, Brian, or service representative, managed the work very well and kept us informed throughout.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Highly recommend

Repair Quality

100% satisfied with Caliber Collision. They gave me a rough estimate of when my car would be completed and it was done by the date they gave me. They stayed in communication each step of the process which I appreciated immensely. And the work is perfect. They even cleaned out my car and washed it before giving it back. 10/10 would recommend!

Customer Service

Friendly staff. They didn’t make promises they couldn’t keep but made a reasonable estimate of timeframe.

My Experience

Good communication, very friendly, car came out looking like new

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am so impressed with the quality of the work, the friendliness of the staff, and the overall experience I had at the Tacoma Allenmore branch. A special shoutout to car guy extraordinaire Bryan and expeditor Rylee, whose professionalism was commendable.

Likely to Recommend

Totally

Repair Quality

Staff at CC Tacoma Allenmore are excellent!

Customer Service

Bryan went above and beyond to ensure quality service

Returned Clean

My Experience

Couldn’t have been an easier and pleasant process. Thank you!

My Experience

Given we came from 3 hours away we were very pleased with the service from start to finish. Rylee C was a pleasure to work with. She helped us tremendously with our schedule and coming 3 hours she made sure we were always kept up to date. She made our experience very streamlined and when above and beyond expectations. The quality of work was also excellent. We will definitely bring our cars back should they need repairs.

Likely to Recommend

I would

Repair Quality

It was done super fast and didn’t have a problem with anything went in and dropped off my car with a week my car was ready to me pick up.

Customer Service

Fast and easy

Returned Clean

Likely to Recommend

Repair Quality

Was quick and they kept me in the loop

Customer Service

Returned Clean

My Experience

Everyone was great, work was done faster than I expected. Will be back if I ever need it.

Likely to Recommend

Repair Quality

10/10, 5 stars. The team was helpful through the whole process and got the work done so much faster than I expected. Will be back if I ever need work done. Thank you again!

Customer Service

10/10, 5 stars. They did great, quickest (and well done) repairs I’ve ever had on a vehicle

My Experience

Thanks you for fixing my car you guys did a great job

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Riley was great and I didn't have any compaints

Likely to Recommend

Repair Quality

Customer Service

Customer service was great!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean