Caliber - Tacoma - Allenmore
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The work seems very well done and all electronics for the door and side view mirror appear to be working. Only issue, which may be unavoidable was the strong smell of paint inside the vehicle that has not yet fully abated. I would recommend this repair facility. They kept me well informed as the repairs progressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was well done, you kept me informed and you did a nice job of cleaning my vehicle inside and out.
Customer Service - 5.0/5.0 -
Timely work, good updates as work progressed.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Stated in other comments - so would recommend.
Repair Quality - 5.0/5.0 -
Still waiting on a part that is not available at this time, but overall, very pleased with the workmanship.
Customer Service - 5.0/5.0 -
Courteous, efficient and professional when communicating about updates and information. I would recommend this company to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It’s was supposed to be a 2 week repair but they had my car for one month and one week. And when I pick up my car there was 2 codes on there that wasn’t there before I dropped it off so they had to take my car back in the shop for another week.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0 -
They took over a month to repair my car when they said it was a 2 wee process. And when I pick up my car there was 2 codes on there that haven’t been cleared so they had my car a few days extra days.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Really nice people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Particularly appreciated the frequent status reports. Paint color was a perfect match.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
There is a current diagnostic issue that is being resolved at the Tacoma Subaru dealership. The sensors for letting me know that there are vehicles in my blind spot is currently disabled.
Customer Service - 5.0/5.0 -
They were friendly, communicated well, and apologized for any inconveniences.
Likely to Recommend - 5.0/5.0 -
They have fixed my car now twice and I will Definitely be returning when needed
Repair Quality - 5.0/5.0 -
They are very friendly, professional and a pleasure to work with. Definitely recommend!
Customer Service - 5.0/5.0 -
They are very friendly, professional and a pleasure to work with. Definitely recommend!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
They were very easy to work with and got my car finished a week early!
My Experience - 5.0/5.0 -
Great service and friendly staff.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I think that Demry, Prescott and Amy have really good customer service. The repairs were pretty good. And the car paint job was pretty good. Thank you for excellent work. I shared a couple of minor things that I needed to be taken care of, like the drive side door handle that needed to be polished, Amy was quick to say that they would fix it. Thank you Caliber Collision for your work.
Customer Service - 4.5/5.0 -
Demry kept me updated with the status of work being done on my car. Thank you Prescott for helping me when I dropped the car off to be worked on. Amy helped me with afew touch up that needed to be done and also has really good customer service.
My Experience - 5.0/5.0 -
I have recommended Caliber Collision to everyone I've talked to about my car. You have been so thoughtful and consistent with your text updates, and even wished me a great day every time you updated me! I felt in the loop and as though my car was in good hands. And the work done on it turned out amazing! Thank you for your commitment to excellence and kindness during what could be an otherwise stressful experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work!
Customer Service - 5.0/5.0 -
So communicative and kind! They did an excellent job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
So awesome also the employee demry was amazing !
My Experience - 5.0/5.0 -
Thank you for getting it done by the end of the week! Really helps me. Car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Confidence in Emery, very tidy shop.
Repair Quality - 4.0/5.0 -
Emery was AWESOME! Great communication and extremely professional!
Customer Service - 5.0/5.0 -
Emery was terrific. Very satisfied with her communication and service.