Caliber - Tacoma
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Cameron was great to work with! He sent us updates along the way and answered any questions we had:)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cameron was great to work with! He gave us updates along the way!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Cameron and team did a splendid job when making sure I was informed about my car and what it was going through, they also did an awesome job at contacting Geico and Enterprise for me when I had questions, which helped take the stress off my shoulders quite a lot! I really enjoyed the team at this particular shop on S Washington in Tacoma.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Cameron and Shop Mates did an amazing job, it was just too bad no one could reach Geico!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
If I ever need another vehicle repaired, I would bring it to them.
Repair Quality - 5.0/5.0 -
I appreciated the fact that even though it took longer than the original estimate of time, parts were sent back so that the best part went on my vehicle. I appreciated the timely manner on which Cameron called me or texted me about the progress.
Customer Service - 5.0/5.0 -
I appreciated the fact that even though it took longer than the original estimate of time, parts were sent back so that the best part went on my vehicle. I appreciated the timely manner on which Cameron called me or texted me about the progress.
My Experience - 5.0/5.0 -
Excellent service, communication and timely responsiveness regarding the situation with the repairs of my truck. Truck looks great and very clean. Will recommend to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs were made as fast as possible and done to satisfaction. Was always updated twice a week.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
During my entire repair process, I only delt with Cameron. Cameron was not only excellent at keeping me updated of progress and repairs, he also answered any questions I had expediently. Few times have I ever been completely satisfied with the customer service and communications of many businesses. Cameron has checked every mark on professionalism, honesty, personality, and communicating. Thank you so much for making this a stress free event, repairing the Traverse.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Not likely
Repair Quality - 2.5/5.0 -
Paint looks good but the panel gaps are uneven
Customer Service - 2.5/5.0 -
The panel gap on both side is uneven
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to schedule, had my loaner brought to me, kept me updated throughout the process. Cameron was great to work with!
Customer Service - 5.0/5.0 -
Cameron and the Office Manager were both very pleasant and helpful
My Experience - 5.0/5.0 -
Communication was excellent. the repair looks as if nothing happened to my car at all
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very professional and kept me updated on the progress of the repairs. They completed the work a little earlier than predicted. My car is as good as new. Thank you so much!
Likely to Recommend - 5.0/5.0 -
I highly recommend this shop
Repair Quality - 5.0/5.0 -
Very professional, good communication on every step taken and was given updates regularly. Once the repairs were completed it was easy process and not much paperwork during pick up. Thank you so much for your services
Customer Service - 5.0/5.0 -
Very friendly and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Extremely satisfied with their service. Trustworthy and professional. Cameron texted me during the week with updates on the truck. They ordered the fuel tank, replace it, added fuel, did the diagnostics, washed and cleaned it and I got my truck back in one week. My truck is running great. Calibate Collison is the real deal and I highly recommend them. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with the repair on my vehicle. The staff was courteous, kept me informed throughout the process, and I appreciate the thorough cleaning and wash. Recommended.
Likely to Recommend - 4.5/5.0 -
A little on the spindie side