Caliber - Tacoma
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Communication was excellent. The customer service was on point, the staff are friendly and personable. I believe they completed satisfactory work inside and outside of my vehicle that showed care and professionalism. I’m grateful for all of this. I will definitely return in the future if I need their services.
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent!
My Experience - 5.0/5.0 -
Dave did an amazing job getting my car fixed quickly and keeping me updated on the progress. The whole staff is very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Overall pleased. Just improve cummunication.
Repair Quality - 3.5/5.0 -
Workmanship high. Customer communication and clear expectation of time needed to make repairs could have been better.
Customer Service - 2.5/5.0 -
More realistic (accurate) time estimate for completion would have been helpful.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Have already recommended to family members.
Repair Quality - 5.0/5.0 -
Dave was very helpful and clear.
Customer Service - 5.0/5.0 -
Alex was kind and thorough.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
They returned the car with an empty gas tank.
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I liked the text updates. Car looks nice and I can't tell it was damaged.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can't tell the door had work done to it.
Customer Service - 5.0/5.0 -
They had texts to let me know the status. I asked that the window glass be cleaned from the door and they had no issues accommodating my request.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was pilot and made sure I stayed up to date with everything going on with my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work on my car. Looks good as new. Appreciate the updates informing me on how the repair is progressing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You went above and beyond and that will always keep customers happy . Thanks