Caliber - Tacoma

4.7 (2,555reviews)
94%
4112 S. Washington Street,  Tacoma,  WA  98409

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,555)

Likely to Recommend

Repair Quality

Customer Service

vehicle was cleaned--which is great! however i would suggest to not use a rotary buffer. i have unwanted buff swirls now

Returned Clean

My Experience

Very friendly staff. Honest and helpful. Work was done well. I liked the option for text updates. Definitely would recommend service to others.

My Experience

Thank you for keeping me posted each step of the way.

My Experience

Dave is the best and kept me updated! My Jeep looks great! Thank you for being so awesome

Likely to Recommend

Repair Quality

Dave goes above and beyond! thank you for being so amazing

Customer Service

He kept me updated throughout the whole process!

Likely to Recommend

Repair Quality

My car looked better than new, cleaned inside and out!

Customer Service

All of the staff I encountered were friendly both verbally and non verbally.

Likely to Recommend

Repair Quality

Excellent repair

Customer Service

Office staff hospitable.

Returned Clean

Likely to Recommend

Repair Quality

Great service and fast

Customer Service

Regular messages with updates

My Experience

David did a great job off update all the information that I need

My Experience

I’m so impressed with not only how nice my new bumper looks, but also how clean my car is inside and out. And done in less than 3 business days!! Hopefully I don’t ever have a need to come back, but I’ll be recommending Caliber Collision to my friends and family.

My Experience

I appreciate being kept informed about the progress being made. Excellent job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Service was prompt and professional. Thank you

My Experience

Loved the team. Only suggestion would be increase communication with customer. I had to call after a week to see if my part had come in. Otherwise the staff I did have contact with were AWESOME!!! Loved Alexandria and Amy... and Dave was also helpful.

My Experience

Fast and awesome service overall. Thank you for also giving my journey a vaccum and car wash

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Not likely at all

Repair Quality

Customer Service

My Experience

I really appreciated the ease of the process. Once you were brought on board, all went so smoothly. Staff interaction was direct and courteous. I drove away totally content, in a shiny, clean, and smoothly repaired little car. Thank you.

Likely to Recommend

Repair Quality

Excellent indeed

Customer Service

All went very smoothly.

My Experience

Everybody at Caliber Collision was awesome! Everyone that I spoke to was so helpful and very friendly! I’m so happy my car was fixed and I was back behind the wheel in such a short time! Thank you guys so much for getting me back on the road!! I really appreciate you guys!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank the team for doing an excellent job in removing all the excess glass from my vehicle. My car's interior looks showroom ready. Thank you also for a timely repair to my front window. Customer Service has been excellent from the receptionist forward. Thank You again caliber collision and Ms Amy.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean