Caliber - Tacoma
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0 -
My phone charger disappeared after getting service here.
Customer Service - 2.0/5.0 -
My phone charger disappeared after getting service here. Staff did not reach out when car wouldn’t be done by the estimated time. The time change happened after I had to call and it was done the next day on the website status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was polite and kind. They were knowledgeable and shared the progress of the repair with professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We appreciated how effortless the process was. Staff communicated with us every step of the way. They were friendly and professional.
My Experience - 5.0/5.0 -
the repair job was impeccable. I also felt the car was cleaned beautifully on the inside. Thank you
Likely to Recommend - 5.0/5.0 -
I already have told people, this is a great business
Repair Quality - 5.0/5.0 -
they are very friendly, forthright with pricing
Customer Service - 5.0/5.0 -
customer service is tough... I was treated well
Likely to Recommend - 4.0/5.0 -
Not my first time using the service but the first time with this shop. Service is good, prices changes upward often and that is not helpful.
Repair Quality - 4.0/5.0 -
Great job in the end attention to details would have helped with a perfect score.
Customer Service - 4.0/5.0 -
I am torn here, the front desk staff a deserves a 10/10 but the assigned rep and the messages for updates and others who answer the phone give a 6. So the average is 8.
Returned Clean
My Experience - 5.0/5.0 -
I was happy that they updated me thru the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Cameron was great to work with. Everyone I interacted with was very helpful, and great communication.
Returned Clean
My Experience - 5.0/5.0 -
They did a great job my car looked just as new as it did before really happy with the results
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Cameron was beyond friendly and helpful throughout the care repair process. He was thorough and easy to communicate with as we navigated the coordination between the shop and endurance companies!