Caliber - Torrance

4.8 (8,310reviews)
96%
3032 Kashiwa St,  Torrance,  CA  90505

In operation 29 years, 14 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (8,310)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, brand new, and exceeding expectations. Communication was a standout strength, with customers appreciating daily text and phone updates that provided peace of mind throughout the repair process. Timeliness was another highlight, as vehicles were often completed ahead of promised dates. Staff were widely recognized for being friendly, professional, and accommodating. A few customers noted areas for improvement, including occasional delays in communication about completion date changes, minor repair oversights requiring return visits, and isolated instances where proactive outreach could have been stronger. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... was clear, the turnaround time was quick, and the quality of work exceeded my expectations. Overall, it was a 1210 experience. I truly felt taken care of and would ..." Read more
"Extremely satisfied. Great people to work with. Excellent repair work. Completed ahead of promised date."
"... interacted with was friendly and professional. The car looks great, youd never know anything happened to it." Read more
"The experience was top notch from beginning to end! Customer service, communication, and end result were amazing!"
"Yes. In fact, my vehicle was ready ahead of the promised schedule, and I was able to pick it up a full day earlier than expected. I especially ..." Read more
"Extremely satisfied. Great people to work with. Excellent repair work. Completed ahead of promised date."
"Vehicle ready day before it was promised and all repairs were well done."
"I was so happy when the repairs were done on time. Im a teacher and they were able to get it done in time for school ..." Read more
"... part and acquired the replacement within 2 days. Brought my car in on a Monday and was called to come pick it up on Thursday. Great experience from start to finish from ..." Read more

My Experience

Everyone in the office was so friendly. I really appreciated all the text updates. My car was beautifully restored and the inside was cleaned.

My Experience

Truth be known…a wonderful and caring experience by your entire team from the very second I drove my car into the lot and walked into the office. 100% satisfaction and Gold star to David Lopez!!!!!! Thank you

My Experience

Andrew, thank you so much for doing such an outstanding job getting my car repaired! I truly appreciate your help, attention to detail, and making the whole process so much easier. You did an amazing job

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My Experience

Car looks good! Perfect work. I’m only disappointed you didn’t meet the due date.

My Experience

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I feel the door change was not needed, insurance was overcharged for the same.

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Returned Clean

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excellent

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My Experience

The adviser David Lopez was very knowledgeable and accommodating and the work and cleaning of the car was very satisfactory.

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My family knows where to bring their cars for repairs. We recommended them to other families and friends.

Repair Quality

Appreciate the professional displayed by Norberto from the Torrence facility.

Customer Service

From Saul, the receptionist and Norberto were wonderful. I appreciate the culture of being accountable and professionalism .

Returned Clean

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David was great. Super communicative.

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The best service from the beginning and to the end

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Returned Clean

My Experience

Andrew is an excellent advisor.

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Excellent service

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Returned Clean

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The entire staff made our experience so easy and seamless. The car was in much better condition and David Lopez was excellent! They went above and beyond for us and we are truly grateful. Thank you!!

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My Experience

Everyone at both of the Caliber Collision locations was very wonderful. Great customer service