Caliber - Torrance
In operation 29 years, 14 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent On-Time service. The car was restored to its original condition. Great communication. Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire process from start to finish was excellent. I liked getting the text showing the progression of the service being completed. The Torrance staff were very profession and had great customer service. However one thing I will mention is that after took my car to get inspected and prior to liability being accepted by the insurance, a representative from your corporate office called me to make an appt for repairs. At this time I had not heard from the insurance regarding the acceptance of liability. Therefore, I ask your representative if AAA has contacted Caliber regarding liability 3 different times, every time she inferred that they had. Therefore, I proceeded to make the appt. The next day I dropped off my car and got picked up by Enterprise to get a rental. Luckily, I had the common sense to call AAA once my claim # was not appearing on Enterprise's system and found out that the claim was still under investigation. Has I not called, I would have rented the car and would have incurred cost that the insurance would not have covered. Plus it was a waste of my time, going through unnecessary motions. Please make sure that your representatives are not "jumping the gun" and inconveniencing potential clients.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
One problem. It took 3 weeks to fix our car. We gave them 2 weeks heads up so that there would be no delays. Ugh
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Did not recieve updates on my car. I had to call them to get updates and delays
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you again. It is like new . I will recommendation all my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Above and beyond a 10 with customer communication.
My Experience - 5.0/5.0 -
The entire process was handled very well.