Caliber - Valley City

4.5 (270reviews)
87%
5743 Center Rd,  Valley City,  OH  44280

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (270)

My Experience

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Repair Quality

Customer Service

My Experience

Everyone is so friendly and professional. They were able to get my car done a week early. They kept in contact with me the whole time. I actually never had to call to check how things were going. This is the second time my car has been in their shop and it’s always a 10/10.

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Customer Service

Returned Clean

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Returned Clean

My Experience

My Experience

Great customer service. Kept me informed every step of the way. The finished result was perfect.

My Experience

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Repair Quality

Customer Service

Very satisfied with the work and customer service

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Repair Quality

They were wonderful

Customer Service

Returned Clean

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Returned Clean

My Experience

My Experience

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Customer Service

Returned Clean

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My car was in an accident while they had it. It was not calibers fault however, the repair was not put in the system as an accident it was put in the system as a warranty claim. Also, the paint match quality was not good. I will now be without my van for a second time along with having to take time off of work because of having to take it back.

Repair Quality

The repairs seem to be good. However, the paint did not match at all. I have a Kia Carnival with Snow White Pearl which uses a specific undercoat that I do not believe was used. I was told my paint would only match in either direct sunlight or overcast but wouldn’t match in both.

Customer Service

So far they have been great. Just waiting to be put back in the schedule for my paint to be corrected

Returned Clean

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My Experience

Thanks for all your work on my car! Caliber did a great job and kept me up to date throughout the process. Highly recommend, thanks for everything during the repair.

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Highly recommend

Repair Quality

Caliber did a great job. Car looks great.

Customer Service

Shaun did a good job keeping me informed during the time my car was being fixed. I received regular updates.

Returned Clean

My Experience

Exceptional customer service from intake and completion. I would highly recommend caliber collision. Thanks for the service and support!! PS- work performed is excellent.

My Experience

Everyone was excellent from start to finish. Regular updates to let me know my status, timely work and great work!

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Repair Quality

Customer Service

Returned Clean