Caliber - Valley City

4.5 (270reviews)
87%
5743 Center Rd,  Valley City,  OH  44280

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (270)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service. They went out of their way to ensure I was completely satisfied. They did excellent work.

Customer Service

Excellent customer service

Returned Clean

Likely to Recommend

This is the place to be if you are ever in need of a car repair. Excellent !!!!!

Repair Quality

The service was excellent 👌, amazing 👏. Staff at this facility were very professional. Kind, knowledgeable and provided us with the best care ever! They explained the process to the T. Communicated with us on regular basis letting us know about all updates about the repairs. Most importantly they did a phenomenal job with the final product. The car looks amazing. We are so grateful for the service received by the shop in Valley City. This team is the best! Thank you, thank you! We will recommend the location in Valley City 300%....

Customer Service

Excellent. They made us feel like home. So approachable, cordial and kind!

Returned Clean

Likely to Recommend

Repair Quality

The repairs look great. Communication was perfect. 10/10

Customer Service

Service was great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely i would recommend this location to both family and friends

Repair Quality

They did excellent work

Customer Service

Kept me up to date with my repairs. Very pleasant and professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very happy with the work they have done on my car's.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work was completed very quickly and my concerns were heard and handled professionally.

Customer Service

The staff are always great!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From the start of the process to completion I am extremely satisfied. Communications and interaction with my insurance company were greatly appreciated and seamless to me. The finished product…the car looks fantastic! The car looks brand new! I appreciate the crew in the shop who worked on my car. True professionals. Should I need auto body repairs in the future I would not hesitate to call Caliber. Thank you again Shaun to you, the office staff, the shop crew for a job well done!

Likely to Recommend

Without a doubt

Repair Quality

I couldn’t be more satisfied. Very pleased with the finished product. The car looks fantastic. The professionals in the shop know their business. Quality work!

Customer Service

From my first call to Caliber in Valley City until my repair job was complete, very satisfied. Very personable and accommodating group. I truly appreciate the team making a bad situation for me with my accident a problem free solution along with their seamless interaction with my insurance company and rental car company.

Likely to Recommend

Repair Quality

The repair estimate was prepared in a timely manner. Staff was professional and efficient.

Customer Service

Everyone was professional and the transaction went smoothly. Thank you.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Top of my list!

Repair Quality

I could not be more pleased with the work done on my 2025 Equinox. Keep up the great work!!!

Customer Service

Great communication from start to finish!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Communications could have been better. I had to make contact to get updates. However, once I did, it was explained and communicated well.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very knowledgeable. Worked with us in drop off and pick up due to work schedule.

My Experience

Likely to Recommend

Repair Quality

Customer Service