Caliber - Vancouver - Orchards

4.9 (2,990reviews)

97%

(360) 891-1159

12302 NE Fourth Plain Blvd, Vancouver, WA 98682

97%

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12302 NE Fourth Plain Blvd
Vancouver, WA 98682

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About Caliber - Vancouver - Orchards

See Photos

12302 NE Fourth Plain Blvd
Vancouver, WA 98682

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

BMW

Ford

I-Car

Call

Website

Reviews (2,990)

Sort By:
Newest
Rating

2,294 Customers Rated

5 Stars

65.7% Complete

(1963)
4 Stars

6.8% Complete

(204)
3 Stars

1.6% Complete

(48)
2 Stars

0.8% Complete

(24)
1 Star

0.4% Complete

(13)
< 1 Star

1.4% Complete

(42)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, seamless, and like new. The team received high marks for proactive and transparent communication, including regular text updates and personal check-ins that kept customers informed at every stage. Timeliness was a standout strength, with many repairs completed ahead of the estimated date. Customers also appreciated the added touch of vehicles being returned thoroughly cleaned inside and out. A small number of customers noted areas for improvement, including occasional paint quality concerns, inconsistencies between automated and personal updates, and isolated instances where communication or repair completeness fell short of expectations.

Select to learn more

Service Quality
Timeliness
Communication

"... Collision after bringing in my car to fix the back door. The repair work was flawless they repainted the door so perfectly that it blends in with the rest of the ..." Read more

"Excellent work, I rarely give reviews because typically there is an aspect of my customer experience that ..." Read more

"We had a wonderful experience with Caliber Collision from start to finish. We were very happy with the ..." Read more

"Paint ran. White over spray. Just a bad job painting overall, which you guys are going to fix. When my wife brought ..." Read more

"... process. They take the headache out of the process, and return a vehicle in as good as new conditions. Their work is so amazing that the dealership couldnt even tell ..." Read more

"It was ready the prior Friday Oct. 17th before the estimated completion, which was October 20th"

"My car was ready earlier than promised."

"It was done two business days before the earlier estimated date."

"... infectious. Their work superb, the car looks brand new. Their timeliness amazing, they make the whole process easy and stress free." Read more

"... match is spot‑on, seamless, and genuinely impressive. Their communication throughout the entire process was just as exceptional. They kept me updated at every step, ..." Read more

"... vehicle, having the rental car company called and the updates along the repair process really stand out. All that and my truck looks great, my appreciation ..." Read more

"The repair job was fine. The communication was very lacking. I was told it was going to be ready on a certain date and it was not. I understand ..." Read more

"Fast service, but communication and updates my live person wouldve been preferred."

"As I stated, communication was excellent. Maybe work on the automated replies as they do not reflect what is actually happening."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Collision after bringing in my car to fix the back door. The repair work was flawless they repainted the door so perfectly that it blends in with the rest of the ..." Read more

"Excellent work, I rarely give reviews because typically there is an aspect of my customer experience that ..." Read more

"We had a wonderful experience with Caliber Collision from start to finish. We were very happy with the ..." Read more

"Paint ran. White over spray. Just a bad job painting overall, which you guys are going to fix. When my wife brought ..." Read more

"... process. They take the headache out of the process, and return a vehicle in as good as new conditions. Their work is so amazing that the dealership couldnt even tell ..." Read more

"It was ready the prior Friday Oct. 17th before the estimated completion, which was October 20th"

"My car was ready earlier than promised."

"It was done two business days before the earlier estimated date."

"... infectious. Their work superb, the car looks brand new. Their timeliness amazing, they make the whole process easy and stress free." Read more

"... match is spot‑on, seamless, and genuinely impressive. Their communication throughout the entire process was just as exceptional. They kept me updated at every step, ..." Read more

"... vehicle, having the rental car company called and the updates along the repair process really stand out. All that and my truck looks great, my appreciation ..." Read more

"The repair job was fine. The communication was very lacking. I was told it was going to be ready on a certain date and it was not. I understand ..." Read more

"Fast service, but communication and updates my live person wouldve been preferred."

"As I stated, communication was excellent. Maybe work on the automated replies as they do not reflect what is actually happening."

Udara Osadith (Toyota owner) reviewed 8/12/26

Kimberly (Mazda owner) reviewed 8/11/26

Sandy (Subaru owner) reviewed 8/11/26

Very responsive and knowledgeable

Ajnesh (Toyota owner) reviewed 8/10/26

Daniel (Toyota owner) reviewed 8/10/26

Excellent service

Tyler (BMW owner) reviewed 8/10/26

Daniel (Lexus owner) reviewed 8/10/26

The communication was good, the work was done quickly, but there were some small imperfections in the finished paint job.

Dave was great

Tawnia (Mazda owner) reviewed 8/8/26

Everyone was very helpful and friendly. I wasn’t sure how the coordination of the car rental, repair, pick up, estimate, etc. would go, but everyone made it easy to understand, answered my questions, and made the whole process easy.

Lori (Honda owner) reviewed 8/7/26

Jonathan (BMW owner) reviewed 8/7/26

Britt (Chevrolet owner) reviewed 8/7/26

Leo and the entire staff were absolutely outstanding. They were helpful, informative, prompt, polite and professional. 10/10

Jan (Toyota owner) reviewed 8/7/26

Everyone was helpful and pleasant. I was kept apprised of the process of my repairs. The finished product looks and functions great! Thank you!

Kathleen (Toyota owner) reviewed 8/6/26

It was a smooth and easy process to drop off my car, see it fixed beautifully, and returned to me in a short time turn around. Thanks so much.

Taylor (Mazda owner) reviewed 8/6/26

Great communication and friendly service, and provided me with rides to and from the shop and home. Thanks team!

Stan (Ford owner) reviewed 8/6/26

Everything was great.

Earl (Honda owner) reviewed 8/6/26

Michael (Toyota owner) reviewed 8/6/26

Lynnette (Lexus owner) reviewed 8/5/26

Raelee (Audi owner) reviewed 8/3/26

Top notch from beginning to end!

Everyone was so helpful and kind

Charles (BMW owner) reviewed 8/3/26

Excellent service. Very good communication.

Excellent communication and customer Support.

Very clear, concise and timely updates and explanations.

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Caliber - Vancouver - Orchards

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Vancouver - Orchards

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,990)

2,294 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?