Caliber - Walton

4.9 (850reviews)
98%
12909 Frogtown Connector Rd,  Walton,  KY  41094

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (850)

My Experience

The team was friendly, prompt and informative from the time I checked in until I picked my car up. Trish was especially helpful with the estimate process and other aspects of the process. The car looks great-thanks for getting it completed quickly.

Likely to Recommend

Repair Quality

I was completely impressed with the fast, friendly, efficient service provided with the car body repair. The staff especially Trish kept in contact regarding repair and finished much earlier then expected. The end result by team was high quality. Thanks!

Customer Service

I was completely impressed with the fast, friendly, efficient service provided with the car body repair. The staff especially Trish kept in contact regarding repair and finished much earlier then expected. The end result by team was high quality. Thanks!

Likely to Recommend

Pretty likely.

Repair Quality

This not my car, it is my wife’s car, as we communicated multiple times throughout the process. All communications were and continue to be directed toward me. That’s pretty poor customer service.

Customer Service

Good attention to our ultimate satisfaction, except the previously mentions communications.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Trisha and Tonya were great!

Returned Clean

My Experience

The lady at the front desk was extremely helpful and very nice. The lady that I worked with on the actual repairs, Trish very thorough provided me updates in my car was completed a day earlier than anticipated greatly appreciate everyone’s communication.

Likely to Recommend

Repair Quality

Fantastic job! Highly recommended

Customer Service

Everyone was extremely helpful

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was really glad with how well they repaired my car! I was very please by hard work that was put into it.

Likely to Recommend

They were very friendly and did an amazing job

Repair Quality

Quality was fantastic

Customer Service

I did a job with my car. It looks like it came out of the dealership!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service, excellent work, excellent communication. Best experience I’ve had in years!

Customer Service

Returned Clean

My Experience

Everything looks great. From day one to completion, I received texts keeping up to date on progress. Couldn’t ask for better communication and body work.

Likely to Recommend

Repair Quality

Customer Service

Caliber was great start to finish. Great body work on my bumper. Vehicle looks brand new. Communication throughout process was excellent.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The communication was completely lacking. We had to be constantly calling for updates and calls never returned when they promised they would be.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It looked like it just came out of the showroom

Likely to Recommend

Repair Quality

Car looks better than when I bought it

Customer Service

Kept me informed of the progress of repairs

Returned Clean

Likely to Recommend

I would definitely recommend Caliber Collision!

Repair Quality

The front of my car looks great! You would never know that it had been damaged in an accident.

Customer Service

Caliber Collision did an amazing job on my car! The staff was so friendly and knowledgeable and got my car finished very quickly. I would highly recommend them to anyone who needs body work done in their vehicle!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was great, only observation was there was a lot dust inside the car and on the seats.

My Experience

Excellent service. Would highly recommend.

Likely to Recommend

Again, super great experience. Thank you

Repair Quality

Great experience from start to finish!

Customer Service

Customer service was so good! Top notch team.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Communicatios via texts as to ongoing status was much appreciated. Staff were cutious and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean