Caliber - Walton

4.9 (871reviews)
98%
12909 Frogtown Connector Rd,  Walton,  KY  41094

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (871)

My Experience

Came back beautiful from body shop.

Likely to Recommend

Repair Quality

I got my car back looking like new. Excellent work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

My Experience

Great people. Very easy and painless experience. I was updated on progress every step of the way. The repairs they did looked fantastic. I highly recommend this shop.

Likely to Recommend

Highly recommend. Hope I never need a body shop again but if I do I'll be back.

Repair Quality

Great people to deal with. It was the easiest and painless repair I have ever had done

Customer Service

Customer service was fantastic. Great communication and the job was done early.

Likely to Recommend

Its hard to find a good bodyshop and I would report on Caliber as I have entered in this survey.

Repair Quality

The repair came out shiny and straight, but Caliber performed several tasks which were NOT AUTHORIZED. Also, they submitted a “supplemental” claim to the insurance company…which was denied but performed anyway. They did not contact me (as owner) to approved the work. I think we need to have a talk!

Customer Service

Rubin was quite diligent about reporting progress, but was unable/unwilling to commit to a completion schedule.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very good

My Experience

The coordination on the work was excellent and so was the work. Ruben made the whole process simple. Thanks

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did very good job and fixed everything they was allowed to do

Customer Service

My Experience

The communication was amazing. And everyone was very professional and very friendly.

My Experience

These folks were very organized. They did exactly what they said they would do in a very quick time.

Likely to Recommend

Repair Quality

Customer Service

My Experience

We have use Caliber before in Utah and we were happy that there was one in Walton Kentucky. They were great and did excellent on fixing our car in 5 days. Rubén touch base with me every 2 days It is great to have a company you can count on , and make fell that you are the most important they have. Out of a sale of 1-10 I give them 15-20

Likely to Recommend

Repair Quality

Customer Service

Work looks great and it was finished before the provided ETA. Everyone was very friendly and provided great service!

My Experience

I would like to say that I have never had the awesome experience that I had with Caliber Collision. Katlynn kept me updated through the whole process of having my Nissan Rogue repaired. I have been to a few other body shops and they just told me that they would call me when my car was finished. I am very pleased with the work your team did on my Nissan Rogue. I will definitely come back to Caliber Collision if I need you all again. I have been telling the people who knew I had a automobile accident about you all also. Thanks again John Turney

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Beautifully repaired!

Customer Service

Katelyn and Tonya were extremely friendly and personable!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Caliber Collision in Walton offered top notch service from estimate to completion.

Customer Service

All employees were curteous and helpful

Likely to Recommend

Repair Quality

Customer Service

The damaged trim piece just came in yesterday. I will have it replaced tomorrow. The rest of the repair looks very good.

My Experience

My car looks like no one ever hit it! Great job you guys!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean